About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Embodying Osaka’s rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan’s biggest city and the region’s hub of commerce and culture. As the city’s new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city’s intriguing blend of heritage and modernity.About the role
Four Seasons Hotel Osaka is seeking an experienced and visionary Talent Acquisition Manager to lead all recruitment and workforce planning initiatives across the Hotel. As a key leader within the People & Culture division, this Assistant Department Head role is responsible for developing and executing innovative talent strategies that attract, engage, and retain exceptional talent while supporting the Resort's commitment to unparalleled luxury hospitality.
The Talent Acquisition Manager serves as a trusted business partner to the Planning Committee (PC) and Hiring Managers, ensuring staffing strategies align with operational priorities, future growth, and the Four Seasons service culture. This leader is responsible for cultivating a best-in-class candidate experience, strengthening our employer brand, building sustainable talent pipelines, and leading a high-performing recruitment function.
What you will do
- Utilize Workday and recruiting analytics to track performance, identify trends, and provide meaningful insights and recommendations to business leaders.
- Recruit all roles including Planning Committee level
- Build and nurture proactive pipelines (LinkedIn/CRM)
- Facilitate exploratory meet-and-greets for PC members with market talent
- Amplify the property’s employer brand through social content and local events
- Collaborate with the People & Culture team on workforce planning, talent development, succession planning, and employee engagement initiatives.
- Lead campus and community partnerships to secure future pipelines
- Govern and elevate the candidate experience to Four Seasons standards
- Train and upskill hiring managers in interviewing, selection, and talent planning
- Manage visa processes, compliance, and reporting seamlessly
- Provide data-backed insights for GM and PC decision-making
What you bring
- Minimum 5-7 years of progressive Talent Acquisition experience, including leadership responsibility.
- Luxury hospitality, resort, hotel, or service-industry recruitment experience strongly preferred.
- Comfortable recruiting up to Planning Committee level
- Skilled in LinkedIn Recruiter, CRM, ATS, and reporting tools
- Exposure to DIB strategies and community/campus partnerships
- Strong history of coaching hiring managers and engaging senior stakeholders
- Excellent communication, relationship-building, and presentation skills in Japanese and English language.
- Passion for cultivating exceptional employee and candidate experiences.
- Legal authorization to work in Japan.
What we offer
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Employee Discount for stays at any Four Seasons worldwide
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
Schedule & Hour
- Full-time, 40 hours/week.
- Non-fixed term employment.
Skills Required
- Minimum 5-7 years of progressive Talent Acquisition experience, including leadership responsibility
- Experience recruiting roles through Planning Committee level
- Skilled in LinkedIn Recruiter, CRM, ATS, and reporting tools
- Excellent communication, relationship-building, and presentation skills in Japanese and English
- Legal authorization to work in Japan
- Luxury hospitality, resort, hotel, or service-industry recruitment experience
- Exposure to diversity, inclusion, and belonging strategies and community or campus partnerships
- Strong history of coaching hiring managers and engaging senior stakeholders
- Passion for cultivating exceptional employee and candidate experiences
What We Do
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.
