Talent Acquisition Manager, Korea

Job Mission: 

The Talent Acquisition Manager is responsible for leading talent acquisition strategies and recruitment operations to support CHAGEE Korea’s rapid business expansion. This role focuses on building scalable retail talent pipelines, strengthening hiring quality, and supporting workforce readiness across store operations while contributing to employer branding and long-term organizational growth.

MAIN DUTIES AND RESPONSIBILITIES:

Talent Acquisition Strategy & Recruitment

• Lead end-to-end recruitment for store, operational, and selected corporate roles.
• Develop recruitment strategies and scalable talent pipelines to support rapid business expansion and new store openings.
• Partner with business leaders to identify hiring priorities and workforce needs.
• Strengthen employer branding initiatives and recruitment marketing activities to enhance candidate attraction.
• Manage recruitment channels, agencies, and sourcing strategies to improve hiring effectiveness and candidate quality.
• Support recruitment process improvement initiatives to enhance hiring efficiency and candidate experience.

Store Hiring Operations & Workforce Readiness

• Support workforce planning and hiring readiness for store openings and operational ramp-up.
• Coordinate onboarding processes and support smooth workforce integration for newly hired employees.
• Partner closely with Operations and Training teams to support manpower stabilization and early-stage retention.
• Monitor hiring progress, staffing status, and turnover trends across store operations.
• Support hiring governance and recruitment operations in alignment with company standards and labor regulations.

Stakeholder Partnership & Recruitment Operations

• Support interviewer training and hiring calibration initiatives to improve recruitment quality and candidate assessment consistency.
• Build strong partnerships with Operations leaders and store management teams to support frontline hiring needs.
• Coordinate recruitment activities across multiple store locations in a fast-paced environment.
• Support continuous improvement of interview processes, hiring workflows, and recruitment operations.
• Maintain recruitment data accuracy and proper hiring documentation.

HR Reporting & Continuous Improvement

• Track and analyze key recruitment metrics including time-to-hire, offer acceptance, hiring progress, and turnover trends.
• Prepare regular recruitment and manpower reports for local leadership and regional teams.
• Use recruitment insights and operational data to support workforce planning and process improvements.

REQUIREMENTS:

• 7–10 years of recruitment or HR experience with strong focus on retail or frontline hiring.
• Proven experience supporting rapid business expansion or high-volume hiring environments.
• Strong understanding of recruitment operations, workforce planning, and hiring processes.
• Hands-on and execution-oriented mindset with the ability to work effectively in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Knowledge of Korean labor law and recruitment practices.
• Strong organizational and multitasking skills.
• Business-level English communication skills for coordination with regional and HQ teams.

PREFERRED QUALIFICATION:

• Experience supporting new store openings or multi-site retail operations.
• Experience building recruitment infrastructure or hiring processes in a startup or scale-up environment.
• Familiarity with ATS, HRIS, or recruitment analytics tools.
• Experience in premium retail, hospitality, or customer-centric brands is preferred.