Are you one of the most ambitious people you know? Do you thrive in fast-paced environments, and love scouting amazing talent? If so, you'll be right at home at Unwrap.
After years of founder-led recruiting and external recruiting firms, we're hiring our first in-house Talent Acquisition Lead to keep up with our increasing hiring needs. This person will own our recruiting pipeline, and be responsible for brining world-class talent to our team. This role covers both technical and non-technical roles.
As our first hire in this area, you'll have tremendous impact over our entire talent acquisition strategy. The goal isn't simply to recruit, it's to build a talent acquisition machine that allows us to reliably fill open reqs with amazing people.
Who We Are
We’re currently a team of 30, based in Santa Barbara, and growing extremely quickly. We are venture-backed, and just raised our $12M Series A from world-leading VCs. Our customers include leading companies across many industries, like Stripe, Perplexity, DoorDash, Microsoft, Lyft, lululemon, WHOOP, Oura, Clay, and many more.
Unwrap.ai is on a mission to fill the world with products people love. We do this by helping companies understand their customers like never before. Specifically, we ingest feedback from thousands of sources (support channels, surveys, social), use state-of-the-art NLP technology to extract actionable insights, and empower teams to take action on these insights to ship better products.
Our founders, two ex-Amazon Alexa Product Managers, were tired of manually sifting through customer reviews, support tickets, and bugs while working on Alexa. They understood the importance of listening to customers and prioritizing their requests effectively, but simply had too much feedback to parse through. So, Unwrap.ai was born to solve this problem.
Our small team is extremely motivated, hard-working, and simply gets stuff done. If this sounds exciting, we can't wait to read your application.
What You Bring
You've recruited for a B2B SaaS company before.
You're able to creatively source technical and non-technical talent.
You're a self-starter. You don't rely on others telling you what's important - you can create and execute your own roadmap.
You have experience or are comfortable working in a fast-paced start-up environment.
You're passionate about customer experience, and helping brands better listen to their customers.
You are an extremely hard worker.
Teammates love working with you.
What You Get
Significant, potentially life-changing equity.
Learn about and have influence over all parts of the business, including finance, people, fundraising, product, etc.
Rapid career growth with tons of ownership. Your work will matter immensely.
Collaborate with experienced teammates, entrepreneurs, and advisors.
What We Do
We help product and CX leaders better understand their customers with less effort. Our AI organizes and analyzes user feedback so you can build extraordinary products.
Automatically integrate and consolidate feedback from wherever users prefer to get in touch. Then get actionable insights through automatic categorization, actionable alerts, powerful dashboards, and anomaly detection
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