Talent Acquisition Lead

Posted 5 Days Ago
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Cape Town, Western Cape, ZAF
In-Office
Senior level
eCommerce • Retail
The Role
Leads talent acquisition strategy for a business unit, manages and coaches the recruitment team, improves hiring processes, develops talent attraction and graduate recruitment initiatives, and uses workforce and recruitment data to guide decisions. The role partners with HR stakeholders, oversees onboarding and compliance, manages operational cadences and performance frameworks, resolves escalations, builds talent pipelines, and drives proactive sourcing, stakeholder trust, and improved time-to-hire and quality-of-hire outcomes.
Summary Generated by Built In

Takealot Group, South Africa's leading online retailer, is looking for a highly talented Talent Acquisition Lead to join our team in  Cape Town

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to: Head of Talent Acquisition 

Purpose of the role: 

Accountable lead for a particular business unit or portfolio's Talent Acquisition Strategy. In addition you are leading a team to ensure the enablement and execution of Talent Acquisition processes. Crucially, this role requires a hands-on leader who can drive operational discipline, foster a culture of accountability, and actively coach a transactional team toward more proactive, solution-oriented behaviors.

Key Responsibilities:

  • Design attraction strategies aligned with workforce plans and the identification of key, critical and scarce skills and obtain the necessary approvals 
  • Optimize talent acquisition processes based on trend analysis and business requirements 
  • Review workforce plans and vacancies and identify if all appropriate interventions are in place to support filling the roles with talent within the required timeframes with the Group EE Plan 
  • Manage the Graduate Recruitment initiatives within respective areas 
  • Optimize our hiring process and ensure best practice is implemented across respective areas – ensuring that efficient, effective and fit for purpose 
  • Manage the direct talent acquisition team – managing activities and day to day operations 
  • Give input into the development of the employer brand and related drive initiatives into the business unit
  • Ensure that policy is adhered to in the respective business unit 
  • Partner with the HR People  Partners to sound attraction strategies
  • Onboarding of placed candidates and handover to HR People Partners.
  • Proactive identification talent pools, partnering with HRBP’s regarding requirements for talent
  • Drawing data insights to inform the talent strategy – know the market 
  • Training and developing up-skilling programs with regards to interviewing, systems, recruitment practices and ensure that all Managers are capacitated to take part in the Hiring Process across the Group.
  • Remain abreast of innovative and progressive recruitment practices and new approaches to continuously improve the recruitment experience. 
  • Develop and drive Talent attraction strategies to improve the workforce profile
  • Providing insight to their business unit to inform the appropriate talent strategy
  • Ensure the appropriate data is gathered and consolidated reports provided to business
  • Establish and manage daily/weekly operational cadences (e.g., stand-ups, pipeline reviews) to maintain team momentum, track KPIs, and ensure consistent delivery.
  • Implement clear performance management frameworks to drive accountability and ensure the team is meeting service level agreements (SLAs) proactively.
  • Act as the primary escalation point for complex recruitment challenges, handling high-pressure stakeholder or candidate situations with a hands-on, problem-solving approach.
  • Actively coach and mentor team members to move beyond transactional execution, encouraging critical thinking, problem-solving, and creative sourcing techniques.
  • Team Performance: High-performing, accountable TA team hitting optimized time-to-hire and quality-of-hire targets.
  • Operational Discipline: Implementation of daily/weekly tracking mechanisms and clear team SLAs.
  • Capability Growth: Documented upskilling and development plans for team members, showing a measurable shift from operational to proactive recruitment.
  • Stakeholder Trust: Swift, professional resolution of business escalations and friction points.

Minimum Required Qualification

  • Diploma or Degree in the relevant field 

Minimum Required Experience

  • 7+ years' experience in Talent acquisition 
  • 2 - 3 years experience in managing a team or in a Senior Talent Acquisition position 

Minimum Required Competencies

  • Highly analytical and data centric 
  • End to end project and team management 
  • System integration and experience working with cross functional teams 
  • Experience driving a data-driven recruitment approach 
  • Experience within ecommerce is advantageous
  • Proven ability to manage, motivate, and lift the performance of teams that require high engagement and prompting.
  • Ability to adapt leadership styles from hands-on direction to strategic coaching based on individual team member needs.

Skills, knowledge & abilities

  • Resilience, proactive and adaptable: You are adaptable to change and optimistic in your outlook 
  • Strong Data Analytics and Insights skills with the ability to tell meaningful stories with Data
  • Influence and Interpersonal relationships: Ability to influence and interpret the needs of stakeholders, with a strong customer service orientation
  • Critical and logical analysis: Creative thinker with ideas that will drive efficiency and improve business processes. Able to see the patterns in people puzzles 
  • Communication and simplification: Distil the trends and messages from data in a clear, concise and articulate manner.
  • Conflict Resolution & De-escalation: Exceptional emotional intelligence with a track record of calming high-stress situations with stakeholders or candidates.

The Environment

  • takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
  • We are short on ego and high on output. 
  • We are doers and not only thinkers, its all in the execution after all. 
  • We love what we do and what we are creating.
  • We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

Skills Required

  • Diploma or degree in a relevant field
  • 7+ years of experience in talent acquisition
  • 2–3 years of experience managing a team or in a senior talent acquisition position
  • Highly analytical and data-centric approach
  • End-to-end project and team management experience
  • System integration and cross-functional team experience
  • Experience driving a data-driven recruitment approach
  • Experience within ecommerce
  • Ability to manage, motivate, and improve the performance of highly engaged teams
  • Ability to adapt leadership styles from hands-on direction to strategic coaching
  • Strong data analytics and insights skills
  • Influencing, interpersonal, stakeholder management, and communication skills
  • Critical and logical analysis with creative problem-solving ability
  • Conflict resolution and de-escalation skills

takealot.com Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about takealot.com and has not been reviewed or approved by takealot.com.

  • Fair & Transparent Compensation Pay is considered aligned with qualifications in select office and tech functions. This indicates pockets where compensation matches role expectations despite broader variability.
  • Wellbeing & Lifestyle Benefits Employee discounts and company-supported learning opportunities are available to some permanent staff. These perks add non-cash value that can help offset leaner core benefits in certain teams.
  • Leave & Time Off Breadth Paid sick leave, holidays, and flexible scheduling appear in some roles. Such time-off and flexibility elements contribute positively where offered.

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The Company
HQ: Cape Town
5,026 Employees
Year Founded: 2011

What We Do

Takealot.com is the leading eCommerce retailer in South Africa and one of the largest, most innovative eCommerce retailers on the African continent. Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that our customer comes first. Need help or have a question? Reach out to us via our Help Center for assistance https://www.takealot.com/help-centre Our focus is dedicated to improving the customer experience, from the moment they arrive on our website to the moment they receive their order. By aligning ourselves to this philosophy, we believe Takealot will be the #1 shopping destination across Africa.

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