Talent Acquisition Lead, High-Volume

Company Description

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022.

So, why work at Wolt?

At Wolt, We’re About Getting Things Done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Job Description

We are seeking an experienced and results-driven Talent Acquisition Lead, High-Volume to join our dynamic team in Tbilisi, Georgia. This pivotal role will oversee a team of 5-7 Volume Talent Acquisition Partners and lead high-volume recruitment efforts across multiple roles, including Support Associates, Grocery Associates, Support Team Leads, Shift Leads, CTQ Specialists, and Workforce Specialists.

Georgia is currently our second-largest hiring market, and as we expand, it is projected to become our top market in 2025, driven by the growth of the Support Team and the adoption of innovative AI tools like Converse. This role will require hiring up to 150 Support Associates per month, in addition to 20-35 Grocery Associates. The ideal candidate will be a strategic thinker, a data-driven decision-maker, and an inspiring leader with a strong background in high-volume recruitment.

Key Responsibilities:

• Team Management: Lead, coach, and develop a team of 5-7 Volume TA Partners. Set and monitor KPIs to ensure recruitment targets are met.
• Local Market Expertise: Leverage deep knowledge of the Georgian talent market to optimize sourcing strategies and ensure competitive hiring practices.
• Data Analysis & Reporting: Analyze recruitment data to identify trends, measure effectiveness, and make strategic decisions.Provide regular updates to leadership on hiring progress and challenges.
• Business Partnership: Build and maintain strong relationships with internal business partners, understanding their needs and acting as a trusted advisor.
• Process Simplification: Streamline high-volume recruitment processes to ensure efficiency and scalability.
• Hiring Quality: Maintain a focus on hiring high-quality candidates, ensuring alignment with Wolt’s standards.
• Sourcing Strategy: Develop innovative sourcing methods to attract top candidates, including leveraging collaborations with universities and institutions.
• Collaboration: Partner with global TA teams to implement projects and programs that raise the bar for high-volume recruitment across Wolt
• Employer Branding: Promote high-volume roles in Georgia through partnerships with academic institutions, job fairs, and local organizations.

Qualifications

• Minimum 5 years of experience in Talent Acquisition, with at least 1 year in high-volume recruitment.

• Proven experience in leading and managing recruitment teams, with a track record of achieving targets and delivering results.

• Deep understanding of the Georgian labor market, including talent availability, recruitment trends, and legal considerations.

• Strong analytical skills with the ability to interpret recruitment data and make strategic decisions.

• Exceptional relationship-building skills and the ability to influence stakeholders at all levels.

• High level of proficiency in English, both written and spoken.

• In-depth knowledge of recruitment best practices, sourcing techniques, and the Georgian talent market.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Along with a competitive salary and benefits, you will also be eligible for our long term incentive plan.
You will fit into a truly diverse team across 28 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda.

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!