Montoi S.A. de C.V., a strategic manufacturing partner of Mattel, is dedicated to producing world-class toys while delivering excellence in safety, quality, innovation, and operational performance.
Located in Monterrey, Mexico, Montoi operates with a highly skilled workforce and advanced manufacturing capabilities, supporting Mattel's global supply chain. The organization is committed to creating a safe, inclusive, and engaging workplace where employees are empowered to grow, collaborate, and contribute to the success of some of the world's most recognized brands.
Job DescriptionPosition Purpose
Ensure the attraction, selection, and retention of talent by implementing effective recruitment strategies and employee service processes delivered through the Employee Service Center, promoting a fair and motivating work environment aligned with Montoi's business objectives and in compliance with the Federal Labor Law, Internal Work Regulations, and the Collective Bargaining Agreement.
Key Responsibilities
- Ensure external talent acquisition across all business areas while promoting internal talent development.
- Source, identify, and select candidates who meet job requirements for Intern, DL, IDL, and Staff positions.
- Maintain a strong pipeline of qualified candidates for high-volume hiring.
- Develop recruitment strategies for both operational and administrative positions.
- Manage the internship program.
- Develop and manage partnerships with universities and technical schools.
- Provide employee support through phone, email, chat, and employee service portals.
- Maintain employee records in internal systems.
- Ensure proper personnel documentation management.
- Lead the Employee Service Center as the primary point of contact for questions related to policies, benefits, payroll, vacation, leaves of absence, and People & Culture processes.
- Support the Safety & Quality Management System (SIGO).
- Ensure compliance with ISO 45001 and EHS legal and corporate requirements.
- Support initiatives to reduce workplace incidents.
Authorities
- Hire Interns, DL, IDL, and Staff employees.
- Conduct job evaluations and review job descriptions.
Key Performance Indicators
- Timely fulfillment of staffing requirements (NTR).
- Employee satisfaction with Employee Service Center services.
- Turnover rate for employees with less than seven days of service.
Education & Experience
Education
- Bachelor's Degree.
Technical Knowledge
- Talent acquisition platforms.
- Internship management platforms.
Competencies
- Initiative
- Negotiation
- Creativity
- Leadership
- Teamwork
- Communication
- Results Orientation
Experience
- Minimum 5 years in high-volume operational recruitment.
Languages
- Conversational Business English.
Position Purpose
Ensure the attraction, selection, and retention of talent by implementing effective recruitment strategies and employee service processes delivered through the Employee Service Center, promoting a fair and motivating work environment aligned with Montoi's business objectives and in compliance with the Federal Labor Law, Internal Work Regulations, and the Collective Bargaining Agreement.
Key Responsibilities
- Ensure external talent acquisition across all business areas while promoting internal talent development.
- Source, identify, and select candidates who meet job requirements for Intern, DL, IDL, and Staff positions.
- Maintain a strong pipeline of qualified candidates for high-volume hiring.
- Develop recruitment strategies for both operational and administrative positions.
- Manage the internship program.
- Develop and manage partnerships with universities and technical schools.
- Provide employee support through phone, email, chat, and employee service portals.
- Maintain employee records in internal systems.
- Ensure proper personnel documentation management.
- Lead the Employee Service Center as the primary point of contact for questions related to policies, benefits, payroll, vacation, leaves of absence, and People & Culture processes.
- Support the Safety & Quality Management System (SIGO).
- Ensure compliance with ISO 45001 and EHS legal and corporate requirements.
- Support initiatives to reduce workplace incidents.
Authorities
- Hire Interns, DL, IDL, and Staff employees.
- Conduct job evaluations and review job descriptions.
Key Performance Indicators
- Timely fulfillment of staffing requirements (NTR).
- Employee satisfaction with Employee Service Center services.
- Turnover rate for employees with less than seven days of service.
Education & Experience
Education
- Bachelor's Degree.
Technical Knowledge
- Talent acquisition platforms.
- Internship management platforms.
Competencies
- Initiative
- Negotiation
- Creativity
- Leadership
- Teamwork
- Communication
- Results Orientation
Experience
- Minimum 5 years in high-volume operational recruitment.
Languages
- Conversational Business English.
Skills Required
- Bachelor's degree
- Minimum 5 years of experience in high-volume operational recruitment
- Conversational business English
- Knowledge of talent acquisition platforms
- Knowledge of internship management platforms
- Initiative, negotiation, creativity, leadership, teamwork, communication, and results orientation
Mattel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mattel and has not been reviewed or approved by Mattel.
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Retirement Support — Retirement benefits include automatic company contributions in addition to matching, with auto-enrollment and automatic increases that support long-term savings. Features like age-based company contributions and loan availability reinforce the program’s strength.
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Parental & Family Support — Family support is emphasized through paid parental leave and access to fertility and family-building resources, complemented by on-site childcare at select campuses. Recent program additions broaden support for parents and caregivers across locations.
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Leave & Time Off Breadth — Many salaried roles receive flexible or unlimited PTO alongside holiday programs and hybrid/flexible scheduling. This breadth of time-off options provides greater flexibility compared with traditional accrual systems.
Mattel Insights
What We Do
We are a purpose driven company with a mission to create innovative products and experiences that inspire, entertain, and develop children through play. We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it. Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming and digital experiences, music, and live events. We operate in more than 35 locations and our products are sold in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.
