Talent Acquisition Coordinator

NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers. Our vision is to be the go-to ServiceNow Guide, creating extraordinary results, with ServiceNow.

NewRocket has been awarded the "2024 BEST Award", "2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)", "2023 ServiceNow Worldwide Customer Workflow Partner of the Year" and "2023 ServiceNow Creator Workflow Partner of the Year". We are #GoingBeyond

Come join our Crew!

At NewRocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams. We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary!

We are looking for a highly organized and detail-oriented Talent Acquisition Coordinator to join our growing Talent team here at NewRocket. In this role, you will play a critical part in supporting our recruiting operations, ensuring a seamless and positive candidate experience, and enabling our recruiters and hiring managers to attract top talent efficiently. This is an excellent opportunity for someone with a strong foundation in recruiting or HR coordination, particularly in fast-paced, SaaS-driven environments.

• Coordinate and schedule interviews across multiple teams, time zones, and hiring managers while maintaining a high level of professionalism and candidate care.
• Manage and maintain data within our applicant tracking system (ATS), such as Greenhouse, ensuring accuracy and timely updates.
• Serve as a liaison between recruiters, hiring managers, and candidates to streamline communication and ensure a consistent hiring process.
• Support recruiting operations and logistics, including job postings, offer letter generation, background checks, and onboarding preparation.
• Compile and analyze recruitment reports and metrics to track performance, pipeline health, and hiring trends.
• Continuously improve processes and documentation to enhance efficiency and scalability.
• Collaborate closely with cross-functional stakeholders, including HR Business Partners, Hiring Managers, and People Operations.
• Maintain strict confidentiality of sensitive employee and candidate information. 

• 2+ years of experience in recruiting coordination, HR coordination, or related roles.
• Experience with Greenhouse or similar applicant tracking systems (Lever, Workday, iCIMS, etc.).
• Prior experience supporting recruiting or HR processes in a SaaS environment, ideally with ServiceNow or similar platforms.
• Exceptional organizational and multitasking skills; proven ability to manage competing priorities and deliver on tight deadlines.
• Strong interpersonal and communication skills, with a customer-first mindset and a high degree of professionalism.
• Meticulous attention to detail, especially when managing scheduling logistics and data entry.
• Experience creating and maintaining recruiting reports, dashboards, and analytics using tools such as Excel, Google Sheets, or reporting modules within ATS platforms.
• Tech-savvy and comfortable working in a digital-first, fast-paced environment.
• Familiarity with HRIS systems or onboarding platforms.
• Exposure to global recruiting coordination or support across regions/time zones.
• A passion for process improvement and candidate experience optimization