Talent Acquisition Administrator

Talent Acquisition Administrator

Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution.

We’re looking for a highly organised and people-focused Talent Acquisition Administrator to support our Talent and People team in delivering a first-class candidate and colleague experience. If you are detail-oriented, thrive on building positive relationships, and enjoy supporting recruitment and onboarding activities, we’d love to hear from you.

What we are looking for…

We’re seeking an enthusiastic administrator with excellent communication and organisational skills, who can manage confidential information with professionalism. You’ll play a vital role in coordinating recruitment activities, supporting onboarding, and ensuring every candidate and colleague experiences a smooth and fair process.

Location…

This role is based at our head office in Bracknell, Berkshire.

Key responsibilities of the role…

Recruitment Coordination:

• Schedule interviews, assessments, and meetings between candidates and hiring teams
• Manage candidate communications, ensuring timely and professional updates
• Support the preparation of engaging job postings for internal and external boards

Administrative Support:

• Maintain data integrity in the applicant tracking system (ATS) and produce reports
• Process offer letters and pre-employment checks, ensuring accurate documentation
• Prepare onboarding materials and track outstanding requirements
• Support compliance with recruitment policies, legislation, and data protection

Engagement & Development:

• Create engaging adverts and social media content to attract talent
• Assist with internal training sessions and development initiatives
• Contribute to employer branding through careers fairs, recruitment events, and campaigns
• Promote the wellbeing and fair treatment of colleagues

Stakeholder Support:

• Act as a point of contact for candidates, hiring managers, and recruitment partners
• Provide administrative assistance to the wider Talent and People team
• Support internal and external communication to ensure a positive candidate experience

About you…

• Previous experience in administration with strong organisational skills
• Experience handling confidential information with integrity and discretion
• Excellent communication and listening skills, with a customer-focused approach
• High attention to detail and accuracy in managing documents and processes
• Strong relationship-building skills and a collaborative mindset
• Degree qualified or studying towards CIPD (desirable)

About the Company…

Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, and the US, our award-winning cloud technology powers mission-critical services for some of the world’s biggest organisations.

Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more. We exist to make engagement easy – over any channel, any time, anywhere.

We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.