Takeout Specialist

Posted 22 Days Ago
Be an Early Applicant
12180, Troy, NY, USA
In-Office
16-16 Hourly
Entry level
Food • Real Estate • Travel • Hospitality
The Role
Handles phone, in-person, DoorDash, and Grubhub orders; enters orders into the point-of-sale system; ensures takeout orders are complete; answers menu questions; processes payments; maintains cleanliness and supplies; and assists with guest seating and front-of-house service.
Summary Generated by Built In

COME AND JOIN OUR AMAZING TEAM!

Most positions do require weekend and holiday availability.

We are pleased to share the benefit options that we offer:

  • Paid Time Off
  • 401K Investment
  • Referral Bonus
  • Associate Development Plan Opportunities
  • Internal Promotion Opportunities
  • Medical, Dental, Vision, Voluntary Benefits, FSA and HSA account options available to Full-Time associates
  • Restaurant Discounts/Perks Program

Summary of Position:

Takeout Specialist

Promptly answers the phone with a smile in your voice. Accurately takes orders & ensure everything is correct before the guest leaves. Also handles all orders placed by Door Dash and Grub hub. When not working on food orders, help maintain greeting and seating guests along with assisting serving staff in the dining area.

Duties & Responsibilities:

  • Provide the same quality of service as if the guests are sitting in the restaurant.
  • Inform them of specials & menu changes.
  • Make recommendations you genuinely feel your guests will enjoy.
  • Answer questions about food & beverages.
  • Take food & beverage orders & enter them in our point-of-sale system.
  • For all food orders including Door Dash and Grubhub - ensure everything the guest might need to enjoy their meal(s) is in the bag(s) including to go silverware, condiments, extra napkins, wet naps, & Recovery logo mint(s).
  • Make sure the to-go area is stocked for the next shift.
  • Maintain a clean service area.
  • Present the check to the guest, accept payment, process credit card charges or make change.
  • Thank guests & invite them back.
  • Assist seating of guests in the main dining area.
  • Continually support the Front of house staff with cleanliness, guest interaction including maintaining Covid related mandates.

Qualifications:

  • Be able to communicate & understand the predominant language(s) of our guests.
  • Must have a basic knowledge of front-of-house restaurant procedures & functions.
  • Possess basic math skills & have the ability to handle money & operate a point-of-sale system.
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Be able to safely lift up to 25 pounds.
  • Must have exceptional grooming habits.

Skills Required

  • Communicate and understand the predominant language(s) of guests
  • Basic knowledge of front-of-house restaurant procedures and functions
  • Basic math skills and ability to handle money
  • Ability to operate a point-of-sale system
  • Ability to stand for long periods, up to five hours
  • Ability to safely lift up to 25 pounds
  • Exceptional grooming habits
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The Company
1,030 Employees
Year Founded: 1973

What We Do

BBL Hospitality is a multi-brand hotel and restaurant company that owns, operates, and develops facilities along the east coast of the United States. The company provides full-service hotel management, construction, and financing solutions for owners and developers. Additionally, BBL Hospitality owns and operates the Recovery Sports Grill chain of sports-themed restaurants and manages a diverse portfolio of hotels and resorts.

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