TAIS Support

TAIS Support

In-Scope Job Description

Location: Regina (100% in the office)

Work hours: Full time, Monday – Friday

Term: 1 year

Division: Auto Fund

Pay Range: $47,308.00 - $56,296.00

Closes: June 11, 2025

GENERAL ACCOUNTABILITY  

 The Traffic Accident Information System (TAIS) Support is responsible for entry of data contained in General Insurance System (GIS) claims files and police motor vehicle accident reports. Incoming data is captured with different definitions and priorities and the TAIS Support is responsible for converting data to TAIS standards prior to or at the time of entry into the TAIS database. The role compiles and reconstructs the accident circumstances from all related claims and data sources into one common incident report.

KEY ACCOUNTABILITIES

Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

• Checks collision claim files to ensure report data conforms to TAIS definitions and standards.

• Enters the information into the appropriate TAIS data fields in the database. When needed, compiles, reconstructs, or adds detail to the conditions surrounding the accident from various information relating to the claim and puts into one common incident report. Includes reports from police reported motor vehicle accidents.

• Verifies data from other data sources, such as collision claim files, resource manuals, driver and vehicle registration files, and mapping applications both in hard copy and electronic form.

• Performs other clerical duties for TAIS and department support, including sorting and distributing of incoming mail, filing, photo copying, phone coverage, and mailing out reports.

• Answers routine inquiries from internal and external customers.

• Assembles materials and follows standard or supplied instructions to type documents.

• Maintains standard file records and/or logs and may be required to search for and/or review file documents using manual and/or automated systems.

• Provides front counter support.

 High Performance Team & Culture

• Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.

• Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.

• Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.

• Actively applies knowledge to support transformation and strategic initiatives of the corporation, while participating and advocating change and applying a growth mindset.

 TECHNICAL KNOWLEDGE & SKILLS

• Knowledge of coding (i.e., using simple codes accurately).

• Skill in telephone etiquette (i.e., answering phones, handling the call, listening, professionalism and terminology).

• Skill in completing forms accurately and proofreading documents for accuracy.

• Skill in using Microsoft Office products (e.g., Word, Excel).

EDUCATION & CERTIFICATIONS

• Grade 12/GED.

As per the above requirements, please ensure your education and/or course credentials (excluding driver’s licence) are updated in your Workday profile before you submit your application. If you make any changes to your education, please inform the Recruiter before the job posting closes. Failure to do so may result in your application not being considered.

EXPERIENCE

• 6 months’ – 1 year’s job-related experience.

Posting Close Date: