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We don’t just dress people, we dress them to own the moment.
The Role
Who we are
About The Black Tux
We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.
About the team
In this role, you’ll be joining the Operations team. The Operations team manages the entire order fulfillment process, from inventory management to shipping and logistics. As a member of this team, you will play a key role in supporting our customers by handling issues such as order tracking, returns, and exchanges, ensuring a smooth and positive experience.
What you'll do
A Tailoring Lead will oversee the production, quality, and safety of our Tailoring Department. A garment and fabric expert, you will be well-versed in damage repairs and alterations. Leading a team of tailors, you will ensure that all tuxedos and suits are repaired and returned to the warehouse inventory on time. You will motivate, inspire, and lead a team of tailors with a “no job is too small” mentality. The Black Tux uses single needle, bartack, overlock, and blind stitch sewing methods and equipment. This position will report to the Inbound Area Manager. This role is a full-time, onsite position.
What You'll Do
- Coach, guide, and train associates on the best tailoring techniques and practices
- Performance manage and uphold internal metrics to set the department up for success
- Communicate challenges and act on corrective measures
- Report on the department’s performance using the WMS and Google Suite services
- Sews buttons and creates buttonholes both by hand and with a machine to finish garments
- Mark and measure garments with a tape measure for customer orders
- Use TBT specifications to cut, alter, and join garment pieces for repairs
- Decipher alteration tags and marks on garments to ascertain necessary repairs
- Monitor damage trends and provide feedback on the construction of our products for continued quality improvement
- Perform basic preventive maintenance and repairs on tailoring equipment
- Maintain a clean work area and address safety hazards with the maintenance manager
- Understand and be able to learn industry-specific technology
Who You Are
- Possesses efficient communication skills in both writing and verbal
- Hands-on problem solver
- Experience with tailoring machines and techniques (single needle, bartack, overlock, and blind stitch)
- Bilingual in English and Spanish (required)
- 1-2 years of leadership experience
- Curiosity driven
You describe yourself as kind, collaborative, and creative. You know ownership is more than responsibility; it's about taking pride in your work and accountability for any success or failure. Customer experience is at the heart of everything you do, it inspires and motivates you to hold a high expectation of yourself and your teammates. You are humble, inclusive, and respectful.
Perks & Benefits
- Competitive medical, dental, vision, and disability plans
- Option to participate in a 401(k) plan through Betterment
- Generous paid time off
- One Medical membership
- Carrot Family Planning membership
- Health Savings Account with Employer Contributions
- Weekly catered lunches
- Free snacks & beverages
- Paid time and a half for company-recognized holidays (i.e.Thanksgiving, Christmas Eve, Christmas Day, & New Year’s Day).
- Employee engagement & cultural events
- Free Rentals + discounts on garment purchases for you, your partner, and friends & family
- Team member discount on Marke jewelry products
- Bi-annual compensation review process
How we work at The Black Tux
Onsite
Onsite TBT team members need to be in person working full-time (40 hours per week) from an office, warehouse, or showroom. The reason being is that these roles have a requirement for a physical presence to do their job with customers, team members, or at one of our locations. We host a number of onsite events where all our team members are welcome!
Diversity, Equity, Inclusion and Belonging
We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal opportunity employer to all.
The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.
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The Company
What We Do
Founded in 2013 by a groom and a groomsman who had a frustrating rental experience, The Black Tux is reinventing formal wear. We help people stand out for the right reasons by designing modern suits and tuxedos that look great, fit better and can be ordered online without a trip to the tux shop.
Why Work With Us
We make it our job to create an environment where you can grow into the best version of yourself. By promoting a culture of feedback, self-expression and ownership, we stand for something bigger than formal wear.
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