The Role
Supports tailoring studio operations by organizing garment workflows, tracking alterations, preparing store deliveries, scheduling fittings, responding to customers, maintaining records, coordinating with stores and tailors, and keeping the studio organized and presentable.
Summary Generated by Built In
Buck Mason is seeking a highly organized, dependable, and detail-oriented Administrative Assistant to
support the daily operations of our Tailoring Studio. This role is essential to maintaining an organized
workflow, coordinating garment alterations, preparing deliveries to retail stores, and providing excellent
customer service.
The ideal candidate is punctual, reliable, professional, and able to manage multiple responsibilities in a
fast-paced environment while ensuring the tailoring team operates efficiently.
support the daily operations of our Tailoring Studio. This role is essential to maintaining an organized
workflow, coordinating garment alterations, preparing deliveries to retail stores, and providing excellent
customer service.
The ideal candidate is punctual, reliable, professional, and able to manage multiple responsibilities in a
fast-paced environment while ensuring the tailoring team operates efficiently.
Qualifications
- Strong organizational skills and exceptional attention to detail.
- Excellent communication and customer service skills.
- Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
- Proficiency in basic computer applications, email, and scheduling tools.
- Ability to maintain accurate records and follow established procedures.
- Previous administrative, retail, or customer service experience preferred.
- Punctual, dependable, and committed to maintaining a consistent work schedule.
- A professional attitude and a strong sense of responsibility.
Key Responsibilities
- Organize and manage the tailors’ garment lines, ensuring garments are properly sorted, labeled, and ready for alterations.
- Track garments throughout the alteration process to maintain an organized and efficient workflow.
- Prepare, pack, and organize completed garments for delivery to designated Buck Mason retail stores.
- Answer incoming phone calls and respond to customer inquiries professionally.
- Schedule and coordinate client fittings, appointments, and follow-up visits.
- Communicate with store teams, tailors, and management regarding garment status, delivery schedules, and client appointments.
- Maintain accurate records of garment tickets, alteration requests, and scheduled fittings.
- Keep the tailoring studio organized, clean, and presentable.
- Assist with general administrative duties and daily studio operations as needed.
- Ensure garments are handled carefully and returned to the correct stores or clients.
Founded in 2013 by Sasha Koehn and Erik Allen Ford, Buck Mason makes simplified clothing for the modern man. At the heart of everything we do is the unclouded California ethos of quality, restraint, and integrity. We take iconic pieces and reconstruct them in hard-wearing fabrics, with timeless details, and the perfect fit. Our goal is to offer fashion that is less complicated, building pared-down essentials that live beyond a single season. With its corporate offices headquartered in Los Angeles, Buck Mason's retail footprint extends from sea to sea, through e-commerce and brick-and-mortar locations in Los Angeles, San Francisco, New York, Brooklyn, and more. Join us at Buck Mason, where style meets substance, and every team member plays a vital role in our success. Ready to make your mark? Apply now!
Skills Required
- Strong organizational skills and exceptional attention to detail
- Excellent communication and customer service skills
- Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment
- Proficiency in basic computer applications, email, and scheduling tools
- Ability to maintain accurate records and follow established procedures
- Previous administrative, retail, or customer service experience
- Punctuality, dependability, and commitment to a consistent work schedule
- Professional attitude and strong sense of responsibility
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The Company
What We Do
Buck Mason is a modern American brand. At the heart of everything we do is the laid back California ethos of easy living, quality, and simplicity. We look to past icons and interpret them with honesty and loyalty. We also look ahead, understanding the modernity of future classics and the responsibility of our place amongst them. We champion anyone striving to be better and are honored when we can be a part of it. We claim simple truths, keep our promises, and truly have our customers’ best interests in mind. We we will never be perfect but know that greatness lies in the search to be so.
