GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
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If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
Daily Pricing & Yielding Management:
- Maximize revenue through strategic and tactical pricing actions across the booking curve using RMS insights and manual review.
- Manage inventory levers including guaranteed cabins, group approvals, cabin reassignment, and paid upgrade programs (e.g., Plusgrade).
- Review and implement priority RMS recommendations daily to prevent demand spill or spoilage and to minimize revenue dilution.
- Calibrate RMS parameters regularly to ensure optimal pricing performance and demand responsiveness.
- Ensure pricing actions respond effectively to demand trends, competitive promotions, and system insights.
Performance Analysis & Market Intelligence:
- Translate revenue outcomes and regional demand signals into actionable insights.
- Monitor macro trends and competitor behavior to lead timely, coordinated commercial responses.
- Serve as the analytical liaison for interpreting revenue data and contextualizing outcomes for commercial and executive stakeholders.
- Produce and distribute performance and pricing reports, identifying trends and opportunities.
Cross-functional Collaboration:
- Work closely with promotion and marketing teams to tailor or withdraw tactical promotions aligned with revenue strategy.
- Coordinate with RM Operations on inventory-related decisions including upgrades, voyage extension offers, and capacity allocation.
- Provide input to business analytics, data science, and tech teams to enhance RMS logic, calibration processes, and dashboard KPIs.
System Maintenance & Quality Control:
- Perform fare setup, maintenance, and testing during system upgrades, seasonal transitions, or itinerary launches.
- Audit pricing data and booking systems for accuracy, resolving discrepancies with cross-functional teams.
- Document pricing processes and propose standardization opportunities to improve workflow efficiency.
Additional Tasks:
- Perform ad hoc pricing and revenue analyses.
- Support team initiatives and other job-related functions as assigned.
ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises
New Releases
EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Skills Required
- Experience with Revenue Management Systems (RMS) and implementing RMS recommendations
- Experience managing inventory levers (guaranteed cabins, group approvals, cabin reassignment) and paid upgrade programs (Plusgrade)
- Ability to calibrate RMS parameters and prevent demand spill or revenue dilution
- Experience analyzing revenue outcomes, monitoring market/competitor trends, and producing performance/pricing reports
- Experience performing fare setup, maintenance, and testing during system upgrades, seasonal transitions, or itinerary launches
- Strong cross-functional collaboration and communication with marketing, RM operations, business analytics, data science and tech teams
- Ability to audit pricing data, resolve discrepancies, document processes, and propose standardization
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