Table Games Supervisor

Posted Yesterday
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Council Bluffs, IA, USA
In-Office
Entry level
Gaming • News + Entertainment
The Role
Supervise daily operations and staff within an assigned table games area. Maintain gaming equipment accountability, inspect and log cards and dice, uphold game integrity, support guest experiences, advise management on staffing and revenue opportunities, engage team members, and ensure regulatory compliance. The role requires strong communication, customer service, reporting, mathematical, confidentiality, and Microsoft Office skills, with flexibility for nights, weekends, and holidays.
Summary Generated by Built In
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.


Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.


Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.


WE LOVE OUR WORK.
  • Responsible for supervising staff and the overall daily management of a designated section or area in the Table Games department.
  • Enthusiastically provides a memorable and exciting experience for our guests. Assists the team in providing the same experience.
  • Provides feedback to the Casino Manager on game limits, game spread, staffing and possibilities to increase revenue and the guests experience.
  • Engagement with the team on all suggestions and ideas.
  • Responsible for the accountability of the chips, cards, dice, and all other gaming equipment.
  • Maintains a continuous inspection and logging of cards and dice, ensuring the security of assigned table games during assigned shift.
  • Shares responsibility for the overall integrity of daily operations.
  • Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to leadership.
BRING US YOUR BEST.
  • Knowledge of Table Games Operations is preferred, but not required.
  • Must have proficient written and verbal communication skills; must be fluent and literate in English.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Must be proficient in Microsoft Office applications and have knowledge of Table Games operating systems.
  • Ability to write reports and business correspondence.
  • Ability to effectively present information and respond to questions from groups of managers, clients, guests.
  • Must have excellent customer service and interpersonal skills.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute odds.
  • Must be flexible in scheduling, including nights, weekends, and holidays, as business needs dictate.
STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.


Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 


   

We're changing entertainment. Follow us.


Equal Opportunity Employer









Skills Required

  • Proficient written and verbal communication skills; fluent and literate in English
  • Confidentiality and professionalism
  • Proficiency in Microsoft Office applications
  • Knowledge of Table Games operating systems
  • Ability to write reports and business correspondence
  • Ability to present information and respond to questions from managers, clients, and guests
  • Excellent customer service and interpersonal skills
  • Ability to maintain high energy and proactively address issues
  • Ability to perform basic arithmetic and compute odds
  • Flexible availability for nights, weekends, and holidays
  • Knowledge of Table Games Operations
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The Company
HQ: Wyomissing, Pennsylvania
8,140 Employees

What We Do

We have the largest and most diverse gaming footprint in North America. With 43 casinos and racetracks across 20 states, a robust online gaming and sports betting presence and exciting sports media, we’re leading the industry — and pushing it toward the future. Every one of our strategic partnerships helps fuel our community’s growth, their love of gaming — and our continued success as the most innovative omni-channel provider of entertainment experiences.

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