Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.
With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.
This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.
About the Team
Our People Services Excellence team plays a vital role in helping People Services achieve its goal of delivering a high-quality service by streamlining processes. This diverse team is skilled in process improvement, data analysis, reporting, and managing projects. Working closely with our Regional and Global Capability Centres, they bring valuable expertise in troubleshooting, process redesign, and data systems.
Together with the People Services Leadership Team, the People Service Excellence Team fosters a culture of ongoing enhancement and a commitment to service excellence.
The team operates on a global scale to ensure uniformity in methods while tailoring solutions to local needs when necessary. They focus on incorporating feedback from customers through process owners and users and the management team's disciplined approach helps translate strategic goals into tangible outcomes, overseeing initiatives from start to finish to guarantee the realisation of anticipated benefits.
About the Role
Lead process improvement initiatives by identifying and understanding any gaps in Talent Acquisition processes and leveraging continuous improvement methodology, ensuring alignment with Haleon’s Talent Acquisition Strategy.
Key Responsibilities
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Minimum 8 years' experience in Talent Acquisition processes.
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Develop and optimize Talent Acquisition workflows and procedures to enhance hiring manager and candidate experience.
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Serve as the subject matter expert for talent acquisition processes, providing guidance, support to People Services Talent Acquisition team.
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Collaborate cross-functionally with HRBP, Centre of Excellence, People Services, business, Risk and Compliance teams to identify process improvement opportunities and implement solutions to enhance efficiency and effectiveness of the process.
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Benchmark Talent Acquisition processes against industry best practices and to ensure best-in-class processes and end-to-end lifecycle.
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Stay abreast of updates and changes in HR regulations and best practices to proactively adjust processes to ensure compliance with local laws, regulations, and Haleon’s policies in the execution of Talent Acquisition processes.
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Establish best practices and standard operating procedures (SOPs) to ensure consistency and compliance.
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Monitor and analyze service level agreements (SLAs) and key performance metrics (KPIs), identifying trends, issues, and areas for improvement.
Qualifications and Skills
Bachelor’s / master’s degree in related field.
Technical
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Awareness of employment laws and regulations.
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Deep knowledge of tools and technologies especially Workday and ServiceNow.
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Analytical and able to interpret recruitment metrics, generate and translating insights into actionable plans.
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Strong expertise in Talent Acquisition processes and functional areas, with a comprehensive understanding of related domains and proven ability to apply agile methodology for optimizing recruitment strategies and workflows.
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Expertise in continuous improvement methodologies such as Lean or Six Sigma, with a strong track record of leading process improvement initiatives and driving measurable outcomes.
Behavioral
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Excellent written and verbal communication skills.
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Strong relationship building skills with various cross-functional teams.
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Strong attention to detail and a commitment to accuracy in all tasks.
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Excellent analytical, problem solving, and time-management skills.
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Able to manage change effectively and adapt to new tools and technologies.
Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.
What We Do
You have loved and trusted our brands for over 170 years. We have a clear purpose, to deliver better everyday health with humanity.
Our category-leading brands include Sensodyne, Panadol, Centrum, TUMS, Advil, Otrivin and Voltaren. We combine deep human understanding and trusted science to make everyday health more inclusive, more achievable and more sustainable.
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