Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job DescriptionThe purpose of the T24 Support Analyst role is to provide specialized technical support and maintenance for the T24 core banking system. This position involves troubleshooting issues, performing system upgrades, and ensuring the smooth operation of the T24 environment. By collaborating with various stakeholders, including IT teams and end-users, the T24 Support Analyst aims to resolve incidents promptly, enhance system performance, and implement best practices. The role is crucial in maintaining the stability and reliability of banking operations, contributing to the overall efficiency and effectiveness of the organization's financial services
QualificationsType of Qualification: First Degree
Field of Study: Information Technology, Engineering or any other related field
Experience Required
3-4 years
Deep functional experience /expertise:
- AA (Arrangement Architecture) lifecycle management
- Accounts & Deposits processing
- General Ledger (GL) structure, posting rules, and reconciliation analysis
- Funds Transfer (FT) module including accounting flows and settlement impacts
Proven ability to:
- Analyse transaction-to-GL flows end-to-end
- Diagnose balance mismatches and posting anomalies
- Perform complex root cause analysis across interfaces, AA arrangements
Strong understanding of:
- Multi-currency and multi-entity accounting impacts
- High-volume transaction processing environments
- Inter-system integrations and downstream reporting impacts
· Experience working directly with Temenos support and managing L3 escalations
Additional InformationBehavioural Competencies:
- Adopting Practical Approaches
- Checking Things
- Documenting Facts
- Managing Tasks
- Team Working
- Upholding Standards
Technical Competencies:
- Application Support
- Availability Management
- Business Continuity and Disaster Recovery Planning
- Continuous Deployment
- Database Administration
- Network Security Monitoring
- Stakeholder Management
- Testing (unit, regression, integration)
- Trouble Shooting
Top Skills
What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
