Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.
We have been included on number of award lists that demonstrate the impact we are making.
Every day, we rise to the challenge to make a difference, and here’s how the Administrativo Servicio al cliente role will make an impact.
El Administrativo Servicio al cliente dará soporte al equipo de Customer Relations / Master Data en el proceso de relegalización de clientes, asegurando la correcta recopilación y carga de evidencias en SAP para cumplir con los plazos del proyecto 2026.
Key responsibilities for this role include:
- Buscar, recopilar y adjuntar evidencias/documentación en SAP (XD01 / XD02 / XD03).
- Garantizar la correcta organización y carga de la documentación en el sistema.
- Dar soporte en la validación básica de registros bajo supervisión.
- Abrir y gestionar incidencias cuando falte documentación o existan discrepancias.
- Coordinar con equipos internos (Master Data, Customer Support, Calidad) para resolución de casos.
Requisitos:
- Imprescindible experiencia en SAP (valorable gestión de datos maestros de clientes).
- Atención al detalle y capacidad para trabajar con alto volumen de registros.
- Capacidad para seguir procesos estructurados y orientados a cumplimiento.
- Valorable conocimiento de procesos GxP.
- Trabajo en equipo y capacidad de coordinación con distintos interlocutores.
Viatris is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, nationality, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or any other characteristic protected by local, regional, or state laws, rules, or regulations.
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
Viatris is an Equal Opportunity Employer.
Skills Required
- Experiencia en SAP
- Gestión de datos maestros de clientes en SAP
- Atención al detalle y capacidad para trabajar con alto volumen de registros
- Capacidad para seguir procesos estructurados y orientados a cumplimiento
- Conocimiento de procesos GxP
- Trabajo en equipo y capacidad de coordinación con distintos interlocutores
Viatris Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Viatris and has not been reviewed or approved by Viatris.
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Fair & Transparent Compensation — Compensation is frequently characterized as competitive and fair for the role, with “good pay” and “fair pay for job” appearing alongside references to competitive salary. This is reinforced by mentions of annual bonuses and overall satisfaction with pay levels in many roles and locations.
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Healthcare Strength — Health coverage is portrayed as comprehensive, including private health insurance in some regions and broad medical support options. Mental health support is also emphasized through EAP access and coaching resources as part of the broader health offering.
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Retirement Support — Retirement benefits appear robust, with references to defined contribution pension arrangements and a 401(k) with employer matching, plus options for different contribution types. Profit-sharing and long-service/loyalty awards further support longer-term financial value.
Viatris Insights
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What We Do
Viatris is a global pharmaceutical company formed in 2020 through the combination of Mylan and Upjohn, a legacy division of Pfizer.
