Do you enjoy working on a close-knit, supportive team? Are you service-minded and driven by the need to provide outstanding customer support? If you have a deep background in server administration and networking, along with strong attention to detail and the ability to quickly assess and solve problems, then you may be the person we're seeking to join our Technical Services team!
What you'll be doing...
As a Systems/Network Administrator, you'll provide support by responding to issues involving the installation, maintenance and support of Windows servers, server applications, printers, hardware, LAN/WAN, and other computer peripherals and company devices.
- Provide outstanding customer service while responding to user calls, emails and helpdesk tickets
- Resolve technical issues with equipment including desktops, servers, printers and OS
- Configure and install desktops, laptops, servers and printers
- Windows systems administration including GPO configurations, Active Directory, DNS, DHCP, IIS, and file server experience
- Assist with network hardware (physical & virtual using VMWare), software and operating systems
- Linux, M365, SCCM and Oracle database administration experience
- Maintain documentation for implementations, maintenance, upgrades and inventory
- Maintain a high level of security, including up-to-date security software releases including TLS/SSL certificate management
- Ensure backups performed, monitored and maintained for all servers and company devices with experience in VEEAM and Netbackup
- Demonstrated experience with PowerShell scripting
- Represent NWA in a professional manner and provide outstanding customer support
This position is scheduled to work on-site in our Seattle office.
Who you are...
- Educated. Bachelor’s degree or equivalent experience; MCSE certification preferred
- Experienced. 7-10 years of experience as a systems administrator or similar position
- Knowledgeable. Troubleshooting (hardware/software/networks), Windows desktop/server administration, O365, VMWare & Active Directory
- Team Player. Work independently and as a productive and contributing member of a team
- Meticulous. Strong attention to detail with ability to quickly assess and analyze problems
- Service Minded. You deliver customer support like you expect to receive it: with excellence
Who we are...
Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)
If hired, you can expect...
- Salary range of $7,290 - $9,861 per month (dependent upon experience & qualifications)
- Medical, dental (w/ortho), vision, Rx benefits, disability, life & pet insurance
- Generous 401(k) plan with employer base contribution and match
- Paid vacation (10 days), sick leave (10 days) and holidays (10 days)
- Collaborative team environment
- Work-life balance
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What We Do
NWA's mission is to provide outstanding service and solutions through knowledge, innovation, dedication & excellence.
Having been in business for over 50 years as a third party administrator (TPA) of employee benefit programs, we can proudly say we have never lost a client due to service related issues.
Our skilled employees are essential in maintaining our position as an industry leader. We strive to create a positive working environment that values:
•Diversity: Our differences, unique talents and varied backgrounds come together to create a stronger whole.
•Working Smart: We encourage innovation and continuous improvement to promote efficiency and accuracy.
•Positive Attitudes: Our professional behavior creates a positive first impression that is lasting for both employees and clients.
•Teamwork: We build each other up; and share our successes, failures, information and ideas.
We have 6 office locations strategically located in large metropolitan areas (Seattle, Portland, Las Vegas, Brisbane, San Francisco & Pasadena). This allows our employees to take advantage of the innovation and diversity that surrounds them and also enables us to hire the best talent in the industry.
Our success and longevity comes from our strength and knowledge in administering Taft Hartley Funds, (including one of the nation’s largest multi-employer defined pension funds) and other multi-employer/association programs, including: Pension plans, Medical, Dental, Vision, Prescription drug, Life, AD&D & Short term disability benefits.
Our high ethical standards and strong focus on customer service cause many to make NWA their career choice-- working here 10, 15, and 20 years or more!
