Systems Support & Administration – Account Management

Posted 4 Days Ago
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Scottsdale, AZ, USA
In-Office
Entry level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Support and maintain accurate customer account data and account structures within internal systems. Execute data quality processes, respond to internal system/data requests, assist cross-functional investigations, document processes, participate in testing and rollouts, and track updates using Microsoft Azure while building foundational account management and system governance knowledge.
Summary Generated by Built In
Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

We are seeking a detail-oriented and motivated individual to join our Account Management team to assist with Systems Support & Administration capacity. This entry-level role is focused on supporting the accuracy, structure, and integrity of customer data within our internal systems.

In this role, you will help ensure customer accounts are organized correctly and that teams across the organization can rely on accurate system data to support business operations.  You will gain hands-on experience with business systems, data management, and cross-functional coordination within a global organization.

This is an excellent opportunity for early-career professionals interested in developing foundational skills in business systems, data governance, and operation support within a global company.

 

  • Maintain and update customer account information within internal systems
  • Support account structure updates, including:
    • Company hierarchies
    • Business unit alignment
    • Data corrections
  • Assist in executing data quality processes to ensure accuracy, consistency, and completeness
  • Respond to internal requests related to system access, account visibility, and data updates
  • Partner with cross-functional teams to investigate and resolve data or system-related questions
  • Document processes and develop clear, user-friendly job aids and instructions
  • Support system enhancements by participating in testing and rollout activities\
  • Track and manage updates using Microsoft Azure
  • Build foundational knowledge of:
    • Account Management processes
    • Opportunity lifecycle concepts
    • System and data governance standards

Qualifications

  • Bachelor’s degree in business, Supply Chain, Information Systems, or a related field (or equivalent experience)
  • Strong attention to detail and comfort working with data
  • Interest in systems, data management, or business operations
  • Ability to manage multiple tasks and prioritize effectively
  • Strong written and verbal communication skills and willingness to learn
  • Basic proficiency in Microsoft Office tools (especially Excel)

Nice to Have (Not Required)

  • Exposure to CRM systems (such as Microsoft Dynamics or Salesforce)
  • Internship or coursework related to data, systems, or operations
  • Familiarity with process documentation or workflow tools
  • Awareness of emerging tools such as Microsoft Copilot or AI-driven productivity solutions.

Additional Information

Expeditors offers excellent benefits:

 

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Skills Required

  • Bachelor's degree in Business, Supply Chain, Information Systems, or related field (or equivalent experience)
  • Strong attention to detail and comfort working with data
  • Interest in systems, data management, or business operations
  • Ability to manage multiple tasks and prioritize effectively
  • Strong written and verbal communication skills and willingness to learn
  • Basic proficiency in Microsoft Office tools, especially Excel
  • Experience tracking and managing updates using Microsoft Azure
  • Exposure to CRM systems (Microsoft Dynamics or Salesforce)
  • Internship or coursework related to data, systems, or operations
  • Familiarity with process documentation or workflow tools
  • Awareness of Microsoft Copilot or AI-driven productivity solutions

Expeditors Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.

  • Equity Value & Accessibility Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
  • Healthcare Strength Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
  • Retirement Support Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.

Expeditors Insights

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The Company
HQ: Seattle, WA
15,812 Employees
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

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