Systems Specialist - IT AMI Applications Support

The Advanced Metering Infrastructure (AMI) Systems Specialist performs a lead technical role in application support for Con Edisons AMI systems such as the AMI Meter Asset Management System (MAMS), ProField Encore (PFE), Meter Data Management System (MDMS), Head End System (HES) and supporting applications or modules.

• Project Role: The Advanced Metering Infrastructure (AMI) Systems Specialist performs a lead technical role in application support for Con Edison's AMI systems such as the AMI Meter Asset Management System (MAMS), ProField Encore (PFE), Meter Data Management System (MDMS), and Head End System (HES). Work closely with the key Vendors and Business partners on release notes explaining features, improvements, issues resolved, scheduled upgrades and enhancements. Collaborate with AMI Run team to see any tools or reports needed to support monitoring or troubleshooting the production systems.
• Portfolio Scope: Assists in planning and road mapping, including analyzing technology components for vendor support and cyber security compliance. Lead technical team on developing in-house applications and assist in the implementation of Vendor applications. Maintain and support one or more existing applications including monitoring product license compliance.
• Deliverables: Subsystem designs, end-to-end flow diagrams, use cases, complex APIs and modules, data models, and all System Development Life Cycle (SDLC) documentation. Delivers value through regular releases and frequent customer testing.
• Business Relationships and Management: Provides updates to project plan, reports critical issues. Troubleshoots and resolves client issues. Works collaboratively with cross-functional teams to achieve all project goals. Engages vendors/sponsors at the right level of detail for example in weekly status meetings. Proactively engages others outside the project teams to bring in expertise to work to solve technical issues.
• Decision Making: Identifies issues, develops alternatives, provides recommendations.
• Lead and manage staff performance and workforce planning, ensuring effective supervision, development, and alignment with organizational goals.
• People Leadership: Works independently and provides guidance to other employees and contractors. Actively seeks input from team members to facilitate quick resolution to issues. Demonstrates commitment and integrity and serve as a role model for team members.
• Operations: Conducts incident triage, remediation, root cause analysis and recommends preventive actions including HPI.
• Performance Improvement: Participates on IT process improvement teams. Makes suggestions on system or process improvements.
• Communications: Strengthens business relationships, managing and maintaining effective communications with all stakeholders. Leads or contributes to team discussions. Proactively raises issues.
• Drive continuous improvement and holistic monitoring processes.
• Establish processes to improve operation excellence.
• Develop and upskill team as per organizational goals.

• Bachelor's Degree and a minimum of four (4) years of relevant experience.

• Master's Degree and four (4) years of relevant experience, preferably in IT.

• At least four (4) years experience working with users to define, specify, and implement complex reports. Must be able to understand complex data models and design or troubleshoot complex ORACLE/SQL Server database queries, required.
• Must possess strong project management skills with ability to complete multiple assignments with changing priorities while still meeting deadlines, required.
• Strong analytical and problem solving skills. Ability to transfer knowledge to peers and train subordinates, required.
• 4-5 years Strong skills and experience with the MS Office suite: Word, Excel, PowerPoint, Visio, and Project required
• Working experience of ETL tools (SSIS, SPARK, etc.,), XML and SOAP/RESTful Web Services, required.
• Works effectively both independently and in teams, with experience leading projects, workstreams, or tasks, required.
• Understanding of application design and Software Development Life cycle principles, required.
• At least two years of experience implementing technology to support business processes or adapting business process to take advantage of technology, required.
• Exceptional leadership skills required. Demonstrated ability to lead team activities, perform project management functions, and supervise team members, required.
• Must have ability to learn new technology as required for the job, experience writing formal documentation and software technical requirements, required.
• Web Development experience using HTML, JavaScript and ASP.NET/MVC, PYTHON, SPARK, preferred.
• Unix shell scripting, power BI knowledge preferred.
• Experience in UTILITY Projects or AMI, preferred.

• Strong written and verbal communication skills
• Effective interpersonal skills
• Project Demonstrated project management skills
• Develops and delivers effective presentations
• Demonstrated analytical skills

• Driver's License Required

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Must be able and willing to travel within Company service territory, as needed.
• Must be able to participate in the Companys emergency management processes and storm plans as required.

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]