Job Context
As a senior technical and functional expert, this role is pivotal in translating strategic vision into tangible solutions across our enterprise applications. The Lead Consultant will guide complex projects, mentor team members, and champion best practices in system design. Embracing our Customer Centric and Growth Minded values, this role will be a key driver to Integrate, Innovate, and Accelerate our platforms, ensuring the delivery of robust, scalable solutions that meet critical business needs.What You’ll Do
Solution Design & Architecture:
Lead the design and implementation of scalable, high-quality solutions on the Salesforce platform and connected systems, ensuring alignment with architectural best practices and business strategy.
Technical Project Oversight:
Lead the technical delivery of complex projects, ensuring solution integrity from design to deployment.
Strategically oversee the allocation of build and configuration work, balancing tasks between partners, consultants, and administrators to ensure efficient delivery and team development.
Team Mentorship & Coaching:
Act as a technical and functional mentor to Consultants and Administrators, providing guidance, coaching, and support to foster team growth and elevate the quality of work.
Senior Stakeholder Management:
Serve as a trusted advisor to business leaders and stakeholders, leading senior-level workshops, negotiating priorities, and translating complex business needs into technical specifications.
Technical Escalation Point:
Act as the ultimate point of escalation for the team on challenging technical or solution-related issues, providing expert troubleshooting and resolution.
Roadmap Contribution:
Partner with the Director to contribute to the strategic roadmap for enterprise applications, identifying opportunities for innovation, improvement, and consolidation.
Governance & Best Practices:
Champion and enforce development standards, governance processes, documentation and best practices to ensure the long-term health, security, and scalability of the platform.
Continuous Improvement:
Proactively identify and recommend opportunities to optimise business processes, improve system performance, and leverage new features to deliver greater value.
What You’ll Bring
Extensive hands-on experience in a senior consultant, business analyst, or architect role within the Salesforce ecosystem.
Proven track record of leading complex, enterprise-level projects from discovery to delivery.
Deep expertise in declarative configuration (Flows, Permissions), data modelling, and solution design across Sales Cloud, Service Cloud, and/or Experience Cloud.
Experience with connected systems (e.g., HubSpot, ERPs) and an understanding of integration patterns and best practices.
Demonstrable experience mentoring and coaching junior team members.
Exceptional analytical, problem-solving, and communication skills, with the ability to engage effectively with senior stakeholders.
Highly desirable certifications: Salesforce Administrator, App Builder, Sales/Service Cloud Consultant, Platform Developer I, or other advanced credentials.
What We Can Offer You
Responsible Time Off
Comprehensive medical, dental, vision package with 100% employer paid options
401k/Retirement Plan with 6% employer match
Generous Parental Leave Program
Home Office Allowance
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
Talent Referral Program – get rewarded for referring a friend to join our team!
Flexible work environment
Diverse training & internal networking opportunities across all of our product lines
Opportunities for career progression and development
For in-office roles in Broomfield, CO we offer a dog friendly environment, happy hours and office games, and free parking
Click here to find out more about working at Simpro Group!
Our Core Values:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.
*Please note, no agencies will be accepted in the recruitment of this role.
Top Skills
What We Do
Simpro is the total business management software for commercial trade service businesses. From job quoting and scheduling to inventory tracking, invoicing and everything in between, Simpro's smart technology solutions and expert long-term support help businesses build, repair and power their future with complete control over operations.
Led by CEO Gary Specter and headquartered in Brisbane, Australia, Simpro supports more than 8,000 businesses and 200,000 users worldwide in the electrical, plumbing, HVAC, security and fire protection industries with 400+ employees in six global offices.
In November 2021, Simpro acquired Clockshark, a US-based timesheeting and scheduling platform and AroFlo, an Australian-based job management software provider.
Our company is seeing tremendous growth globally and especially in the US. As our team grows, so do our opportunities! Join us! We'd love to have you along for the ride!
Why Work With Us
We are ONE Team.
No heroes. No egos. Just a diverse community of passionate people rolling up their sleeves and working hard to deliver exceptional technology, service and outcomes to each and every customer every day. Our values guide us:
We are One Team
We Innovate
We Own It
We Care
We Have Fun
We Understand
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