Systems & Operations Analyst (General IT + Automation)

About Sibros Technologies

Sibros is accelerating the future of SDV excellence with its Deep Connected Platform™ that orchestrates full vehicle software update management, vehicle analytics, and remote commands in one integrated system. Adaptable to any vehicle architecture, Sibros’ platform meets stringent safety, security, and compliance standards, propelling OEMs to innovate new connected vehicle use cases across fleet management, predictive maintenance, data monetization, and beyond.

Learn more at www.sibros.tech.

LinkedIn | Twitter | Youtube 

To innovate remarkable connected mobility technologies that give our customers unmatched value and are essential to how people and goods move from point A to point B. Our goal is to make it simple for the world’s trailblazing OEMs to develop at speed and at scale securely keeping the roads and drivers safe.

About the Role :
Job Title: Systems & Operations Analyst (General IT + Automation)

Location: Pune, India

Experience: 5 to 10 years

Sibros is a lean, fast-moving team and we keep internal operations lightweight and practical. This role is built for a curious generalist who wants broad exposure and real ownership. You will help employees stay productive day-to-day, keep our core tools and systems running smoothly, and improve how we operate by simplifying workflows and automating repetitive work.

You will work across internal support, SaaS platforms, access management, device and hardware tracking, vendor coordination, and process improvements. A big part of the job is finding friction points in how we operate (onboarding, access requests, inventory tracking, internal requests, approvals, reporting) and making them cleaner, faster, and more scalable using a mix of common sense, good documentation, and modern tools including AI automation.

This is not a traditional IT administrator role and we do not run heavy infrastructure. We want someone who is willing to do a little bit of everything, learns quickly, communicates clearly, and follows through. If you like solving messy problems, making systems feel “easy,” and being the person who makes things work better every week, you’ll do well here.

What you’ll do:

• Automate Repetitive Workflows: Identify recurring tasks and streamline or automate them to save time and reduce errors.
• Build Internal Tools & Dashboards: Create lightweight solutions using spreadsheets, no-code platforms, and basic scripting.
• Leverage AI for Productivity: Experiment with AI to improve onboarding, requests, reporting, documentation, and team efficiency.
• Standardize & Document Processes: Ensure workflows are well-documented for consistency, scalability, and repeatability.
• Manage SaaS Access & Permissions: Handle onboarding/offboarding access, maintain user groups, and ensure permission hygiene.
• Support Access Reviews & Security Hygiene: Assist in periodic audits and cleanup of tool access with guidance from leadership.
• Enable Employee Technology: Set up, maintain, and troubleshoot laptops and devices across operating systems.
• Maintain Device Lifecycle & Inventory: Track hardware, manage inventory, and coordinate repairs, replacements, and returns.
• Coordinate Hardware & Vendor Operations: Oversee device logistics and manage relationships with tech vendors and service providers.
• Support Office IT & Network Systems: Troubleshoot basic network issues, support Wi-Fi/VPN/conferencing, and keep documentation up to date.

• Education: Bachelor's degree in computer science, information technology, or a related field.
• Experience: 5-10 years in IT support, operations, technical coordination, or a similar role.
• Organization: Strong organizational skills and ability to manage multiple small projects at once.
• Agility: Comfortable learning new tools quickly and working independently.
• Communication: Clear written and verbal communicator who closes loops and documents work.
• Mindset: Startup mindset: flexible, proactive, and willing to do whatever needs doing.

Preferred Qualification

• Experience with automation tools (Zapier, Make, Apps Script, basic scripting, etc.)
• Experience building simple internal tools (Airtable, Retool, Notion databases, Google Sheets workflows)
• Familiarity with device management concepts (MDM, endpoint tooling, inventory systems)

• Competitive Compensation: A package inclusive of performance incentives.
• Growth Environment: A dynamic work environment with a flat hierarchy and rapid career advancement.
• Learning & Development: Access to continuous learning and professional development opportunities.
• Work-Life Balance: Flexible working hours and a culture that promotes balance.
• Comprehensive Benefits: Health insurance and wellness programs.
• Modern Policy: Flexible vacation and paid time off,you decide when you need a break.
• Team Culture: Regular team events, off-sites, and a budget for online courses, books, and conferences.

Sibros is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.

At Sibros, we value your privacy and understand the importance of safeguarding your personal information. In order to effectively track candidates for current and future opportunities, we collect and securely store your personal data. The information you provide during the application process will be kept confidential and used solely for recruitment purposes.

To ensure the highest level of privacy protection, we utilize third-party service providers for data management but never share your information for any other purpose outside of recruitment. Should you need to access, update, or delete your candidate profile information, our dedicated team is available to assist you. Please contact us at [email protected] for any questions or requests.

To learn more about our commitment to data privacy, including compliance with GDPR and CCPA regulations, please visit our website at sibros.tech/privacy-policy