Systems Network Administrator (SNA-0)

Reposted 6 Days Ago
Laurel, MD
In-Office
50K-90K Annually
Entry level
Information Technology • Software
The Role
The Systems/Network Administrator will support IT system implementation, troubleshooting, and maintenance, focusing on customer service and problem resolution across various IT platforms.
Summary Generated by Built In

Leidos has a new and exciting opportunity for a Systems/Network Administrator in our National Security Sector's (NSS) Cyber & Analytics Business Area (CABA).  Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos, we offer competitive benefits, including Paid Time Off, 11 paid Holidays, 401K with a 6% company match and immediate vesting, Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support, Parental Paid Leave, and much more.  Join us and make a difference in National Security!  

Job Summary:

Systems/Network administrator will provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, etc. Provides support for the escalation and communication of status to customer management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance.

Job Responsibilities/Qualifications:

Candidate will support the IT requirements of users in the headquarters building and in the enterprise. Provide exceptional customer service and professionalism in support of Field organization users, while being willing to learn, also willing to be flexible, and be able to manage multiple priorities, to include implementation, troubleshooting and maintenance of Information Technology (IT) systems. The successful candidate will work with less than 10 people supporting the Customer Service Desk to manage IT systems infrastructure and any process related to these systems.

Responsibilities include:

  • On site support from 0800-1600 Monday through Friday
  • Provide support for Implementation, troubleshooting, and maintenance for IT systems
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Provide assistance to users in accessing and using IT systems
  • Unlock user accounts, reset passwords, assist with PKI import/renewal, perform file transfers, create accounts, perform data transfer agent responsibilities, resolve VPN account issues, provide accesses.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Develop and update documentation for SOP’s and troubleshooting procedures.
  • Provides Tier 2 (Escalation) problem identification, diagnosis and resolution
  • Perform System Troubleshooting & Updates: Identify and resolve system issues, apply configuration changes, and install necessary patches for applications and operating systems.
  • Optimize System Performance: Conduct resource utilization assessments, improve operational efficiency, and plan for system capacity expansion.
  • Manage the daily activities of configuration and operations of IT systems
  • Contribute to technical contract deliverables like weekly/monthly reports, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Use a ticketing system, document repository, and customer tools and applications.
  • Qualifications: Bachelor's degree in technical discipline and two (2) years of relevant systems administration experience or a master’s degree with less than two (2) years of relevant experience. In lieu of a degree an additional five (5) years of relevant systems administration experience is required.
  • Security Clearance Requirement: Candidates must possess an active TS/SCI with Polygraph to be considered for this role.
  • Certification Requirements: (Possess & maintain one of the following)

-Updated COMP TIA Security Plus. Microsoft Technology Associate-IT Infrastructure (MTA-IT).

-Microsoft Certified Solutions Associate – Desktop (MCSA-DT) Windows 7.

-Microsoft Certified Solutions Associate – Desktop (MCSA-DT) Windows 8.

-Microsoft Certified IT Professional – Windows Client (MCITP-Client) Desktop Support Tech on Windows 7.

-Microsoft Certified IT Professional – Windows Client (MCITP-Client) Desktop Admin on Windows 7.

At Leidos, the opportunities are boundless. We challenge our staff with interesting assignments that allow them to thrive professionally and personally. For us, helping you grow your career is good business. We look forward to learning more about you – apply today!

Careers.leidos.com

conmd

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:September 19, 2025

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $50,050.00 - $90,475.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Top Skills

Help Desk
It Systems
Linux
Networking
Unix
Virtualization
Windows
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The Company
Alexandria, VA
27,104 Employees

What We Do

We Are Leidos

For 50 years we have been tackling some of the biggest problems that face our nation and our world.

OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.

Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.

Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.

Your most important work is ahead.

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