Job Responsibilities
- Client Engagement & Delivery
- Collaborate directly with customers and Agiloft’s Professional Services team to ensure successful integration of Agiloft with enterprise systems (e.g., Salesforce, Oracle, SAP S4Hana, Coupa).
- Guide customers through available integration approaches and recommend best-fit solutions.
- Capture and define detailed requirements during the design phase and configure integrations during the build phase.
- Develop integration documentation, including technical specifications and mapping documents.
- Design, configure, test, and troubleshoot integrations using Workato and API-based solutions.
- Provide advisory support to Agiloft’s Systems Integration (SI) Partners through the Advisory Services Program.
- Achieve Professional Services utilization targets by delivering billable, high-quality consulting services.
- Sales & Pre-Sales Support
- Partner with the Professional Services Sales team to scope integration requirements and estimate consulting costs.
- Lead technical discussions with prospects during the pre-sales process to uncover ecosystem challenges and solution opportunities.
- Serve as the acknowledged subject matter expert on integration-related topics throughout the sales and delivery lifecycle.
- Product Expertise & Collaboration
- Build deep functional knowledge of Agiloft’s CLM platform and how it interacts with other enterprise systems.
- Partner with Product Management to identify and prioritize product and integration enhancements based on customer needs and technical obstacles.
- Collaborate cross-functionally with Sales, Product, and Professional Services to shape Agiloft’s integration roadmap.
- Knowledge Sharing & Team Enablement
- Develop scalable, reusable integration assets, templates, and best practices.
- Share expertise with colleagues and mentor team members to strengthen the overall integration delivery capability.
- Other duties as assigned
- Willingness to travel up to 10%
Required Qualifications
- 5+ years in high tech software/SaaS with at least 2 years in a customer-facing role
- Extensive experience setting up system integrations using SOAP/REST and industry standard API protocols
- Hands-on experience delivering integrations using Workato.
- Excellent communication (verbal and written), listening, and presenting skills
- Experience gathering requirements, scoping, and writing specifications
- Detail-oriented with an enthusiasm for solving problems in real-time
- Must have strong analytical, process validation and troubleshooting skills to understand system interfaces and be able to quickly analyze, troubleshoot and resolve system interoperability problems
- Experience working as part of a project team.
Preferred Qualifications
- Working knowledge of SQL, Python, or other programming languages desired
- Experience integrating with common CLM-adjacent systems, like Salesforce, Oracle, SAP S4Hana, Coupa, Workday, MS Dynamics
- Bachelor’s degree or master’s degree in a technical discipline
Top Skills
What We Do
Agiloft is the global value leader in data-first contract lifecycle management (CLM), offering the industry’s only no-code platform with AI on the Inside™ to enhance efficiency, cut review times by up to 80%, and accelerate business. Its Data-first Agreement Platform (DAP) transforms contracts into strategic, data-rich assets, integrating with 1,000+ systems to drive decisions and efficiency. Trusted by brands like Alkermes, Balluff, and TaylorMade, Agiloft boasts a 96% renewal rate and 100% satisfaction for implementations. Backed by KKR, JMI Equity, and FTV Capital, Agiloft empowers businesses to drive smarter strategies, faster decision-making and game-changing competitive advantage. Learn more at www.agiloft.com.
We're hiring! To view our current job openings, please visit https://www.agiloft.com/jobs.htm.
Why Work With Us
We are a passionate group of humans dedicated to helping other humans thrive. We may work with contracts, but with careers at Agiloft, the most important contract we keep is the human contract, the commitment we have to each other.
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