The Role
Provides Tier 3 support and systems integration for Windows and Linux infrastructure supporting Customs and Border Protection. Maintains server configurations, security patches, cloud and DevOps tooling, system performance, logs, automation scripts, and configuration management. Creates troubleshooting documentation and standard operating procedures, supports testing and optimization, and serves as a technical expert across projects. The role requires on-site work two days weekly in Sterling, Virginia, U.S. citizenship, and the ability to obtain a DHS Public Trust clearance.
Summary Generated by Built In
SAIC is looking for an IT Systems Integration Analyst to join our Land Border Integration team. You will have a fast moving, challenging, and highly rewarding position keeping the infrastructure running that helps Customs and Border Protection keep our borders safe.
This position requires 2 days per week on-site in Sterling, VA.
QualificationsRequired Experience:
- Bachelor's Degree and 5 or more years of experience.
- Must be a U.S. Citizen with the ability to obtain and maintain a DHS Public Trust clearance.
- Extensive experience working with different operating systems including Windows and Linux.
- Experience with cloud-computing services, such as Amazon Web Services or Microsoft Azure is highly desirable.
- Experience working in DevOps methodologies and tools (e.g., Jenkins, Git, Ansible, Docker, Kubernetes).
- Providing Tier 3 IT Systems support on a wide range of technologies, including: Microsoft Windows and Linux Operating Systems, DHCP, DNS, Active Directory, Certificate Services, Group Policies and ServiceNow ticketing system.
- Experience using Windows Command Line Interface (CLI) and Linux shell scripting to interact with systems and applications.
- Proficient in Windows Batch & PowerShell scripting to create automated processes.
- Proficient with SSH.
- Knowledge and experience with configuration management.
- Assist in testing, applying, and maintaining server configurations and related security patches.
- Experience evaluating system performance results and recommending improvements or optimizations.
- Able to review and perform advanced analysis of system logs.
- Create troubleshooting documentation including writing SOP (Standard Operating Procedures) to accomplish repetitive tasks.
Other Requirements:
- Experience in a rapid paced, time sensitive, high-quality environment.
- Familiarity with C# program language and Visual Studio. Other programming languages a plus.
- Good technical writing, presentation, and documentation skills.
- Knowledge of Software design principals to include modern interface standards (API, web services, etc.)
- Must have excellent team skills and collaboration skills.
- Attention to detail and follow-through.
- Ability to work with minimal supervision.
- Experience functioning as a technical expert across multiple project assignments.
- Bachelor’s plus five years of experience or equivalent.
- Must be Clearable (CBP BI Public Trust).
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
Skills Required
- Bachelor’s degree and at least five years of experience, or equivalent experience
- U.S. citizenship
- Ability to obtain and maintain a DHS Public Trust clearance / CBP BI Public Trust
- Extensive experience with Windows and Linux operating systems
- Experience providing Tier 3 IT systems support
- Experience with DHCP, DNS, Active Directory, Certificate Services, Group Policy, and ServiceNow
- Experience with DevOps methodologies and tools including Jenkins, Git, Ansible, Docker, and Kubernetes
- Experience with Windows CLI and Linux shell scripting
- Proficiency with Windows Batch and PowerShell scripting
- Proficiency with SSH
- Knowledge and experience with configuration management
- Experience testing, applying, and maintaining server configurations and security patches
- Experience evaluating system performance and recommending improvements
- Experience performing advanced system log analysis
- Experience creating troubleshooting documentation and standard operating procedures
- Experience in a rapid-paced, time-sensitive, high-quality environment
- Familiarity with C# and Visual Studio
- Knowledge of software design principles, APIs, and web services
- Strong technical writing, presentation, documentation, teamwork, and collaboration skills
- Ability to work with minimal supervision and demonstrate attention to detail
- Experience functioning as a technical expert across multiple project assignments
- Experience with cloud computing services such as AWS or Microsoft Azure
- Knowledge of additional programming languages
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The Company
What We Do
Spectrum San Diego is a high tech security innovator, specializing in ultra-low-dose X-ray screening systems.







