The Systems & Infrastructure Engineer III is a subject matter expert who leads implementations of the datacenter, server and storage environments for all centralized and/or facility equipment, and provides operational and engineering support, including image archive and disaster recovery. The senior system engineer designs, documents, and implements server, desktop, storage, and other datacenter technologies and processes and ensures division and facility-based systems adhere to security, user access and configuration policies. This position works very closely with other corporate, division and facility technical personnel to coordinate the implementation and ongoing support of systems physically hosted at the division data center and facility locations. The Systems Engineer, Infrastructure III also provides support for problem management escalations which cannot be resolved by the service desk or other technical analysts.
Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Leads the design and architecture of secure and scalable VSI solutions for the entire enterprise
Design, development, implementation and support of the VSI environment
Manages data collection, reporting, and trending for critical devices and components
Participates in, and leads as needed, technical implementation projects and initiatives
Assess emerging industry trends; anticipate and develop strategic solutions
Provides Tier III support for all infrastructure components
Makes technical decisions regarding the configuration of IT solutions. Depending on scope some decisions will require collaboration and approval by the Supervisor or Director depending upon severity.
Perform data analysis of complex systems and ensuring the ongoing optimization of those systems.
Coordinates installation of new equipment, technologies and processes for projects.
Mentor and guides other team members
General Responsibilities
Performs other duties as assigned.
Minimum Qualifications
Education Requirements:
Bachelor’s Degree required.
Experience Requirements:
5 or more years of relevant experience required.
License/Certification/Registration Requirements:
Advanced certification obtained within 2 years of hire required such as VMware Certified Professional – Data Center Virtualization, VMware Certified Advanced Professional – Data Center Virtualization Design or VMware Certified Advanced Professional – Data Center Virtualization Deploy
Knowledge/Skills/Abilities Required:
Strong experience with enterprise infrastructure including the configuration and management of hypervisors, backup platforms, and storage devices.
Ability to solve/troubleshoot the most complex problems.
Creative thinking and the ability to be agile.
Expert ability to complete data analysis of complex systems
Ability to collaborate with others within the business including IT and Clinical team members.
Skills Required
- Bachelor's degree
- Five or more years of relevant experience
- Advanced certification within two years of hire, such as VMware Certified Professional Data Center Virtualization or VMware Certified Advanced Professional
- Strong experience configuring and managing enterprise hypervisors, backup platforms, and storage devices
- Ability to troubleshoot complex infrastructure problems
- Expert ability to perform data analysis of complex systems
- Ability to collaborate with IT and clinical team members
What We Do
OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center and Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research.
