Systems Engineering, Senior Specialist

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
 
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:  

The vacant Systems Engineering, Senior Specialist role will report to the Leader, RTR Operations. The Systems Engineering, Senior Specialist will oversee both physical and virtual components of the organization’s IT landscape, including hardware, servers, networks, and software environments. They will be doing hands-on work and will have exposure to multiple infrastructure domains including compute, networking, storage, backup, and database platforms with a focus on preparation of patching plans, maintenance windows and implementation. They will work with internal and third-party vendors/service providers, ensuring seamless integration, effective service delivery, and alignment with the enterprise strategic objectives. 

What You Will Do:  

• Collaborating with Architecture, Platform Engineering, and Dev-Sec-Ops teams to develop and execute a consistent, secure, and robust infrastructure and platform supporting all product lines and services.

• Managing operating systems and system software for software currency and stability in platforms (i.e. RHEL, Windows etc.).

• Prepare patch plans and maintenance windows; coordinate approvals, prerequisites, and comms.

• Apply OS/middleware updates using approved pipelines; perform pre/post validation and basic rollbacks when required.

• Validate lower‑environment changes before promotion; document outcomes and residual risks.

• Update configuration baselines and evidence for audit, linking changes to vulnerability remediation.

• Containers & Platform: Red Hat OpenShift (clusters, nodes, operators), Kubernetes components, base images.

• Databases: CockroachDB , EDB Postgres/PostgreSQL (minor/major upgrades, extensions).

• DevOps Toolchain: Jenkins, Terraform, Ansible, GitHub Enterprise, Frog Artifactory, 

• OS & Hosts: RHEL ,Windows Server

• Monitoring system health, performance, and capacity, managing system alerts/notifications, creating dashboards, and analyzing & reviewing system trends.

• Ensuring the integrity of fundamental infrastructure operations (availability, monitoring, backup/recovery, capacity) in support of Disaster Recovery (DR) and Business Continuity Plans (BCP).

• Conducting regular reviews of vulnerability scans and risk assessments with Security to identify existing or potential weaknesses in systems and processes that could lead to compromises; facilitating remediation of identified vulnerabilities within processes, systems, and applications.

• Ensuring high availability to meet the Service Level Agreements (SLA) and Service Level Objectives (SLO) of critical systems.

• Embracing new technology and taking charge of new challenges & responsibilities.

What You Bring: 

• A Bachelor’s degree in Computer Science/IT and/or 10+ years of equivalent IT working experience.

• Eligibility to work for Interac Corp. in Canada in a full-time capacity. 

• Excellent analytical and problem-solving skills.

• 5+ years in platform engineering/SRE/DevOps/DBA roles

• Strong hands-on with:

  • Red Hat OpenShift/Kubernetes: cluster/node patching, operator lifecycle, cluster upgrades, node drains, disruption budgets.

  • Databases: CockroachDB rolling upgrades; EDB Postgres/PostgreSQL minor/major upgrades, pg_upgrade, replication failover.

  • CI/CD Tooling: Jenkins LTS upgrades/plugins, controller/agent lifecycle; GitHub Enterprise admin (or GitHub Cloud governance).

  • Artifact & API: JFrog Artifactory upgrades; API Gateways, plugin compatibility, declarative configs.

  • OS patching: RHEL/Ubuntu/Windows Server; package managers and reboot policy.

• Automation-first mindset: Ansible, Bash, and Python; GitOps workflows; IaC familiarity (Terraform helpful).

• Change management (ITIL), maintenance window planning, and rollback engineering.

• Solid grasp of networking & TLS, cert rotation, secrets management (Vault/KMS), and identity integrations (OIDC/SAML).

• Experience with observability (Solarwinds, Dynatrace), log platforms, and alerting.

• Knowledge of backup technologies with Dell SAN or Dell Data Domain.

• Curious and logical thinking about solving technology, process, or procedural challenges in a team environment.

• Eligibility to work for Interac Corp. in Canada in a full-time capacity.   

What We’re Offering: 

The hiring range for this position is $90,000 - $105,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes: 

• Generous vacation and wellness days to help you recharge 

• Comprehensive employer-paid benefits coverage for peace of mind 

• Market-leading employer-funded RRSP program to invest in your future 

• Flexible hybrid work model for better work-life balance 

• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family 

• Pregnancy and parental leave top-up to support growing families 

• Charitable donation matching with United Way to amplify your impact 

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.