JOB PROFILE SUMMARY: Establishes the pre-sales support strategy basis for current and prospective clients. Works with vendors, partners, and sales to ensure that optimum systems solutions are provided to new and existing customers. Develops processes and systems to provide quick yet thorough response to customer Requests For Proposal. Provides pre-sales support and systems configuration recommendations. Develops and applies methods, theories and research techniques to provide solutions to technical problems. Plans, conducts and directs projects including costs, staffing, technical leadership and project evaluation. May serve as a technical resource for long-range planning. Formerly job code 'SE'.
COMPLEXITY/CONTRIBUTION: Works on advanced complex technical projects or business issues requiring state of the art technical knowledge or industry . May be the in-house expert on specific technologies. May not be found in non-technical areas.
INDEPENDENCE: Goals generally communicated in “solution” or project goal terms. Means of arriving at a solution not generally determined by other than the incumbent.
SKILLS/EXPERIENCE: Possess the strongest of skills acquired through advanced training, study and experience. Often knowledge is “self taught” as formal training in emerging technologies may not exist.
Please Note:
'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
What We Do
Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, and agility, including core to edge software-centric solutions, cloud-native offers, leading-edge security and analytics tools, along with IP and optical networking solutions for 5G. To learn more about Ribbon visit rbbn.com.
