The Role
Provide technical pre-sales support and qualify leads, act as the primary technical resource on sales calls, and manage post-sales technical relationships. Troubleshoot and escalate network, wireless, authentication, and encryption issues, coordinate with support and engineering, and assist with post-sale training and site surveys.
Summary Generated by Built In
Skills & Qualifications
- Field sales experience.
- Experience in technical/pre-sales support as a sales or systems engineer
- Experience in LAN/WAN/Internet services administration
- Experience with Wireless technologies, deploying, supporting and doing site surveys.
- Solid understanding of Wireless Authentication technologies
- Exceptional understanding of DNS and NFS, SMTP, HTTP, TCP/IP
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus.
- Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
- Experience with encryption and authentication technologies required
Certifications: CCIE, CISSP (nice to have)
Job duties and responsibilities
- Pre-sales - assistance in qualifying sales leads from a technical standpoint.
- Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
- Conversant with networking applications and solutions.
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
- Provide assistance to identify customers with post-sales training
Skills Required
- Field sales experience
- Experience in technical/pre-sales support as a sales or systems engineer
- Experience in LAN/WAN/Internet services administration
- Experience with Wireless technologies, deployment, support, and site surveys
- Solid understanding of Wireless Authentication technologies
- Exceptional understanding of DNS, NFS, SMTP, HTTP, TCP/IP
- Knowledge of Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, Anti-Virus
- Solid understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q
- Familiarity with cryptographic/hash algorithms and protocols: MD5, SSH, SSL, SHA1, DES, 3DES
- Experience with encryption and authentication technologies
- CCIE certification
- CISSP certification
Fortinet Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fortinet and has not been reviewed or approved by Fortinet.
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Healthcare Strength — Healthcare offerings appear comprehensive, including medical, dental, vision, counseling, wellness programs, and HSA/FSA options. Some materials also highlight affordability and multiple plan choices.
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Leave & Time Off Breadth — Time off is described as strong, with PTO and reports of flexible or even unlimited PTO depending on team or manager. These options contribute to a perception of good flexibility.
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Parental & Family Support — Support includes maternity and paternity leave alongside childcare/parenting resources and adoption/surrogacy assistance. This indicates robust family-oriented benefits.
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The Company
What We Do
Fortinet develops and sells cybersecurity solutions.








