Mō te tūranga | About the Role
A Systems Engineer supports the BAU, day-to-day operations, stability and performance of business applications within the Procurement, Properties Services & internal audit team in mind.
This role focuses on incident resolution, system monitoring and continuous improvement, while developing technical skills and gaining exposure to enterprise systems, tools and delivery practices.
- Provide Level 2/Level 3 support for business applications within Commercial squad
- Monitor system performance, daily jobs/BAU requests and alerts to ensure application stability
- Investigate and resolve incidents in a timely manner, escalating where required
- Manage incidents, service requests and change activities via ServiceNow & GoJira
- Support root cause analysis for recurring issues and assist in implementing fixes
- Collaborate with senior engineers for complex troubleshooting
- Assist with application deployments and release activities
- Validate changes post-release and support rollout into BAU
- Work closely with service owner, engineers and tech leads, business users & vendors or cross teams
- Maintain & support documentation (Confluence), runbooks and knowledge articles
Nā tāu rourou | What will you bring?
Essential
- Basic knowledge of Power Apps/ Power Platform, D365, Data Verse, Application troubleshooting, IT systems and environments
- Exposure to Azure DevOps / CI CD, SharePoint, Procurement systems
- Experience with SaaS Cloud based Platforms and Applications
- Understanding of Service management processes (Incident, Problem, Change)
- Familiarity with Service management tools (ServiceNow), monitoring tools / job scheduling tools (desirable)
- Ability to work in Agile teams
- Relevant certifications (ITIL Foundation, Azure Fundamentals) are advantageous
Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
27 June 2026Skills Required
- Basic knowledge of Power Apps / Power Platform, D365, Dataverse, application troubleshooting, IT systems and environments
- Exposure to Azure DevOps / CI/CD, SharePoint, Procurement systems
- Experience with SaaS cloud-based platforms and applications
- Understanding of service management processes (Incident, Problem, Change)
- Familiarity with Service management tools (ServiceNow)
- Familiarity with monitoring tools and job scheduling tools
- Ability to work in Agile teams
- Relevant certifications (ITIL Foundation, Azure Fundamentals)
Westpac Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Westpac and has not been reviewed or approved by Westpac.
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Leave & Time Off Breadth — Extensive paid and unpaid leave options span wellbeing leave, Culture/Lifestyle/Wellbeing days, purchased leave up to 12 weeks, career breaks, and various specialized leaves. This breadth supports work-life balance and accommodates a wide range of personal circumstances.
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Parental & Family Support — Parental provisions include 16 weeks full pay (or 32 at half pay) for primary carers, four weeks for support carers, and continued superannuation during unpaid parental leave. Additional supports cover domestic and family violence leave, Family Pathways leave, and grandparental leave.
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Wellbeing & Lifestyle Benefits — Wellbeing resources include counselling and coaching services, workplace mental health training, free nutrition advice, and health insurance access with pre‑existing conditions covered if joined promptly. Financial and lifestyle perks include banking discounts for employees and families and the myDiscounts program.
Westpac Insights
What We Do
Westpac is Australia’s oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services. We also have offices in key financial centres around the world including London, New York, Hong Kong and Singapore. Westpac Group's portfolio of financial services brands and businesses is focused on our vision, which is "To be one of the world’s great service companies, helping our customers, communities and people to prosper and grow.”
