COSMOTE Global Solutions, as a member of OTE Group of Companies, is an ICT Systems Integrator delivering a broad range of ICT Solutions and Services.
CGS provides a broad range of ICT Services focusing on: Cloud, Data Centre operations, Networking, Cybersecurity, BI and Data Warehouse, Big Data, Service Desk, Proactive Monitoring, Operations and Support, Service Management, Project and Programme Management, and Professional Services.
Responsibilities:
- Administration of specific infrastructures, systems and services, such as file and print-services, RDS service, specific systems and software and hosted applications.
- 2nd level support.
- Installation and configuration of system components and server software, including patch management.
- Operating and monitoring of infrastructure, systems, servers.
- Configuration management tasks & procedures.
- Incident management, Change enablement, Request fulfilment, Problem management: definition, analysis and resolution.
- Preliminary diagnosis of software and hardware problems, also in co-ordination with the central IT departments.
- Advise in areas such as capacity management, contingency planning, IT service continuity management, automation of repetitive tasks, security.
- Coordinate with hosting services.
- Coordinate with database management teams.
- Scripting & configurations in context of systems & infrastructure.
- Handling of backups and restore operations of systems & infrastructure.
- Participate in defining and documenting configuration of systems & infrastructure.
- Participate in defining and documenting operational procedures.
- Participate in architectural design/reviews.
- Draft technical content for knowledge base for use of upstream support teams.
- Evaluation and implementation of security standards.
- Security administration and monitoring.
- Participation in coordination and project meetings.
Requirements
- Bachelor degree in relevant field of interest.
- ITIL® Certification.
- Knowledge and experience with HW management, racking, cabling, replacement, FW upgrades.
- HW/SW inventory and configuration management.
- Advanced knowledge and experience with VMWare (vSphere, vSAN, Horizon).
- Knowledge and advanced experience in Redhat, Windows OS administration of large farms.
- Active Directory (AD) / LDAP and Keycloak Management.
- Network Attached Storage (NAS) and distributed file systems.
- Centralized IT security policy management.
- Knowledge and experience in administration of servers, bladesystems and composable infrastructure.
- Knowledge and experience in administration of Backup & Storage systems (VEEAM, StoreOnce, vSAN, traditional SAN and CEPH).
- Advanced script development and troubleshooting skills (Ansible, PowerShell).
- Experience in software compliance monitoring and enforcement.
Top Skills
What We Do
COSMOTE Global Solutions, as a member of OTE Group of Companies, is an ICT Systems Integrator delivering a broad range of ICT Solutions and Services.
CGS provides a broad range of ICT Services focusing on: Cloud, Data Centre operations, Networking, Cybersecurity, BI and Data Warehouse, Big Data, Service Desk, Proactive Monitoring, Operations and Support, Service Management, Project and Programme Management, and Professional Services.
OTE Group:
OTE Group is the largest technology provider in Greece. It is one of the top three listed companies with respect to capitalization, in the Athens Stock Exchange. Deutsche Telekom holds 46.9% of OTE’s share capital and the Greek State holds 5.6%. Find More about OTE Group
Our Vision:
We digitize societies so that everyone can live and enjoy at the fullest all possibilities offered now while also building on them for a better tomorrow.
Our Mission:
• We bring the best communication services to our customers
• We connect people
• We entertain
• We help businesses grow.
• We are leaders, pioneers, pillar of the economy and society
• With passion, faith and commitment
• We constantly strive to become better on all fronts
• We have a positive impact on society and the environment
