- Provide internal desktop maintenance support and basic network maintenance, including troubleshooting and resolving issues related to DHCP/DNS.
- Respond promptly to and resolve Office 365 issues; draft and maintain relevant maintenance documentation.
- Manage and maintain on-premises domain controllers and deploy/optimize policies in the cloud-based Office 365 environment.
- Participate in the design and optimization of the architectural framework for various company application systems and maintenance platforms.
- Collaborate with the IT team to assist with other IT operations-related tasks as needed.
- Maintain PBX and related communication systems.
- Proficient in setting up and troubleshooting Local Active Directory (AD) environments; familiar with Azure AD Connect services and experienced in hybrid Azure AD maintenance and deployment.
- 2+ years of experience in Office 365 operations, with strong skills in fault response, troubleshooting, and optimization.
- Experience managing email systems in medium to large enterprises is preferred; knowledgeable in email systems, gateways, attack prevention, auditing, and archiving.
- Programming/scripting skills, with experience using PowerShell for Azure AD module management.
- 1+ year of experience in project tracking and technical documentation writing.
- Experience with PBX systems and related communication platforms.
- Strong teamwork and communication skills.
- Ability to work independently and manage multiple priorities.
Work location: Santa Clara, onsite daily
Salary range: 95K – 120K
PCE Paragon Solutions USA, Inc., a subsidiary of Fii-Foxconn, is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
PCE Paragon Solutions USA, Inc., a subsidiary of Fii-Foxconn, participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Top Skills
What We Do
Foxconn Industrial Internet USA (Fii USA) is a global leading professional design and manufacturing service provider of communication network equipment, cloud service equipment, precision tools, and industrial robots. Our goal is to provide our customers with intelligent manufacturing services for new forms of electronic equipment products centered on the industrial internet platform.
Our Vision: Fii USA is creating technology solutions in 5G, IoT, and Industrial AI to aid businesses in transforming to the Industry 4.0 environment.
Our Philosophy: Fii USA will leverage its’ 30 years’ experience in contract manufacturing to develop technology solutions that will guide businesses on their Industry 4.0 journey. We are building industrial IoT ecosystems grounded solutions that utilize 5G communication technology, 8K imaging data, Industrial AI, and high-performance computing. Our solutions are easily implemented, modified, and scaled to enable participation in the modern connected landscape.
