Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
Job Summary:
We are seeking a skilled IT Systems Administrator to manage and support our server infrastructure, Active Directory environment, and Office 365 services. The ideal candidate will be responsible for maintaining a stable, secure, and scalable infrastructure, ensuring high availability of critical services, and providing technical support for enterprise users.
Key Responsibilities:
- Server Infrastructure Management
- Administer, monitor, and support Windows Server environments (2016/2019/2022).
- Perform routine maintenance, patching, upgrades, and backups.
- Manage virtualization platforms (e.g., VMware, Hyper-V).
- Implement and maintain server security best practices.
- Active Directory (AD) Administration
- Manage AD objects including users, groups, OUs, and GPOs.
- Maintain DNS, DHCP, and certificate services.
- Troubleshoot and resolve AD replication, authentication, and login issues.
- Support identity and access management (IAM) initiatives.
Office 365 Administration
- Manage Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.
- Configure and monitor M365 security and compliance features (MFA, DLP, Conditional Access).
- Support user onboarding/offboarding and license management.
- Assist with migrations and integrations within the M365 ecosystem.
General IT Support
- Provide Tier 2/3 support for escalated infrastructure and directory-related issues.
- Participate in on-call rotation and respond to infrastructure alerts.
- Document infrastructure designs, configurations, and SOPs.
- Collaborate with other IT staff on projects and service delivery.
Requirements:
- Education & Experience:
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 3+ years of experience in system administration with a focus on Windows Servers, AD, and Office 365.
Technical Skills:
- Strong knowledge of Windows Server, Active Directory, and Office 365 administration.
- Proficiency with PowerShell scripting and automation.
- Familiarity with security best practices in a hybrid/cloud environment.
- Experience with backup/DR solutions and monitoring tools.
Preferred Qualifications:
- Microsoft certifications (e.g., MCSA, MS-102, AZ-900, AZ-104).
- Experience with Azure Active Directory and hybrid identity.
- Knowledge of Intune, Autopilot, and Endpoint Manager.
Soft Skills:
- Excellent problem-solving and analytical skills.
- Strong communication and documentation abilities.
- Ability to work independently and as part of a team.
- Detail-oriented with a commitment to continuous improvement.
Working Conditions:
- This is a full-time, on-site position.
- Standard business hours apply, with occasional after-hours work for maintenance or urgent issues.
- Participation in an on-call rotation may be required.
- Must be able to lift and move IT equipment when necessary.
Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.
Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
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What We Do
Healthcare IT should work for clinicians, not against them. We’re Altera Digital Health and we’re committed to bringing next-level healthcare within reach through everyday achievements. Our solutions are designed with a people-first methodology and create positive progress for our clients, their patients and their communities.
