Hiring Company:
Delicatessen Services Co., LLC
Overview:The Systems Engineer I is responsible for providing support to the IT Infrastructure team and the Business on all elements of the distributed computing environment including Windows/Linux servers and associated applications, network security, data storage and backups, virtualization, disaster recovery, and data center design and monitoring. This includes installs, configurations, operating system management, application software, and system management tools.
Job Description:
Essential Duties and Responsibilities
- Monitors workload and assigned work including help desk tickets assigned to the team, makes sure project tasks are progressing according to schedule, and tickets are addressed in a timely manner.
- Troubleshoot and resolve complex hardware and software problems, including end-user desktop PCs and enterprise data servers.
- Install, configure, and maintain operating systems, application software, and system management tools
- Define, test, and, where required, perform system backups and recovery procedures to ensure full data retrieval.
- Ability to manage and apply updates (patches) to servers running on-premises or in other cloud environments, using patch management technology (like SCCM or Azure ARC).
- Ability to use MDM tools like Microsoft Intune to effectively manage and deploy software updates (patches) across a fleet of devices, including configuring update rings, setting deployment schedules, prioritizing critical patches, and monitoring patch installation status.
- Installation, Configuration & Support of Microsoft Office 365
- Managing & Troubleshooting Azure AD Connect, Active Directory, and VM's
- Monitor and test system performance; provide statistics and reports.
- Monitor and analyze e-mail system activities to ensure maximum performance, efficiency, and availability.
- Manage servers, including database, e-mail, print, and backup servers and their associated operating systems and software.
- Develop technical documentation and system diagrams
- Support application development teams throughout project lifecycles.
- Ensure that servers comply with established policies, standards, software licensing agreements, and configuration guidelines.
- Recommend and execute modifications to systems in order to improve efficiency, reliability, and performance.
- Establish and implement policies, procedures, and technologies to ensure system security.
- Review and deploy new service packs, hotfixes, system updates, and vendor-supplied patches to servers according to best practices.
- Participate in the design and review of new Windows systems and Windows-based application server deployments.
- Coordinate with the change management team to ensure production release procedures are properly completed prior to implementation of changes in production.
Education and/or Experience
- Bachelor’s degree in Computer Science, Computer Engineering, or related field required. Masters degree desired.
- Minimum of 4 yrs IT experience with demonstrated experience working in collaborative IT teams.
- Minimum of 4 yrs previous experience supporting all aspects of a large enterprise network.
- Highly self-motivated and directed.
- Keen attention to detail.
- Proven analytical and problem-solving abilities.
- Ability to prioritize and execute tasks in a high-pressure environment.
- Strong customer service orientation.
- Industry-standard certification(s) covering the following Microsoft technologies: Exchange, SQL, Active Directory.
- Industry-standard certification(s) covering the following: servers/systems, virtualization
- Experience working in a team-oriented, collaborative environment.
- Business process and re-engineering experience, as well as an understanding of the relationship between processes and policies.
- Experience with server performance tuning and monitoring tools.
- Proven ability to multi-task and operate in a dynamic enterprise environment.
- Initiative in the absence of direction
- Highly motivated with an ability to effectively prioritize tasks in a high-pressure environment
- Proven ability to deliver solutions for complex issues even in an "un-supported" configuration
- Proven analytical and problem-solving abilities
- In-depth understanding of client-server systems, wide-area networks, data storage systems, and data center operations.
- Working knowledge of NAS and/or SAN storage technologies.
- Working knowledge of server hardware.
- Experience installing and supporting VMWare technologies including ESX, vCenter, vSAN, etc.
- Demonstrated expertise supporting Microsoft technologies including Windows Server, Active Directory, and Microsoft SQL.
- Advanced knowledge of network protocols such as TCP/IP, WINS, DHCP, DNS, SNMP, FTP, HTTP, SMTP, etc.
- Demonstrated experience specifying, installing, and maintaining data center technologies including UPS, PDUs, AC, environmental monitoring, and physical security systems.
- Experience supporting Disaster Recovery Sites and related technologies.
- Documented technical training or certification in Microsoft, Cisco or other IT technologies highly desirable.
- Must have excellent interpersonal skills.
III.Work Environment
- Office and refrigerated manufacturing/distribution environments.
- This is primarily a first-shift position, but adjustments to shift start/end times may be required depending on future production support schedules.
- Availability for on-call during non-business hours is required.
- After-hours and weekend work is required for system troubleshooting, maintenance, and upgrades.
Location:Sarasota, FL
Time Type:Full time
Department:Management Information Systems
Boar's Head Brand Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boar's Head Brand and has not been reviewed or approved by Boar's Head Brand.
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Healthcare Strength — Benefits are characterized by premium medical, dental, vision, and supplemental coverage offered at low employee cost. Feedback suggests this breadth and affordability are a standout element of the total package.
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Retirement Support — A 401(k) with profit sharing and related financial programs is highlighted across roles. Feedback suggests these retirement features contribute meaningfully to perceived total compensation.
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Fair & Transparent Compensation — Pay is often characterized as fair or good and competitive in many locations, especially when considered alongside benefits. Feedback suggests total compensation feels stronger than base pay alone for many roles.
Boar's Head Brand Insights
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What We Do
Since Boar's Head was founded in 1905, much has changed. While many have learned to cut corners, we are happy to say we haven't changed with the times, and over 110 years later, we're still using only the finest ingredients—pure pork, poultry and beef, combined with real spices, and no fillers, by-products, artificial colors or flavors, gluten or trans fat. What started with just a few products has grown to over 500, ranging from premium delicatessen meats, cheeses and condiments to an array of Italian and Old World specialties, hummus, snacking, and foodservice items. With Boar’s Head, you can trust each and every one of our products was prepared with the utmost care. Offering the world’s best delicatessen meats, cheeses and condiments is a never-ending quest that calls for a special type of team member. One who consistently: • Pushes for excellence in their personal and professional lives. • Invests in fostering relationships through open communication and respect. • Collaborates to passionately delight our customers. In exchange, we proudly provide: • Top medical, dental, and vision coverage for team members and their families. • Competitive pay, bonus, and 401(k) plans. • Opportunities to participate in the Boar’s Head Sons and Daughters Scholarship Program. • Career development opportunities through on-the-job, e-learning, and instructor-led training. Our Learning Management System has hundreds of courses to help team members learn and grow. • Community involvement activities that tackle critical hunger-relief, healthcare, and education initiatives through non-profit organizations such as Feeding America, The ALS Association, Boys & Girls Clubs of America, The Salvation Army, and hospital foundations throughout the country.
