Systems Engineer

The role

The Systems Engineer at Plexus Worldwide is responsible for the design, development, and continuous improvement of all physical and cloud infrastructure systems and services. This includes ensuring security, stability, and support for servers such as Windows Servers, Office365, Microsoft Teams, Exchange, and backup systems. You collaborate with Engineering and Architectural teams to achieve both immediate and long-term technology-based business goals, while maintaining strong vendor and business partner relationships. This role also encompasses general system administration duties and adherence to best practices for security settings and global changes.

What you will achieve

Enhance Server Infrastructure Security and Stability

• Improve the posture of Plexus' physical, and virtual servers on premise and in the cloud.
• Improve the posture of Plexus' server systems on premise and in the cloud including Microsoft Active Directory, Group Policy, Azure AD Sync, Azure Active Directory, Exchange, Office365, Microsoft Teams, Veeam Backup, and Windows certificate services.
• Implement and monitor security-related initiatives such as MFA/SSO, RBAC, and intrusion analysis. Measure success through reduced security incidents and increased system uptime.

Develop and Maintain IT Infrastructure Solutions

• Maintains infrastructure services that meet business requirements. Focus on continuous evaluation and improvement of Plexus' software and hardware solutions to enhance capabilities and efficiencies, ensuring responsible use of company resources.
• Document and standardize processes to ensure repeatability and scalability by less experienced technicians.

Automate and Innovate IT Processes

• Use advanced PowerShell scripting to automate routine administration tasks, reducing manual efforts and minimizing errors. Innovate solutions to common IT problems, improving overall efficiency and productivity.
• Successfully implement and maintain Plexus' Mobile Device Management (MDM) solutions, including InTune, JAMF, and NinjaOne, ensuring endpoint security through best practices and recognized standards.

Critical Subtasks

Collaborate with Cross-functional Teams

• Collaborate with other departments to ensure the IT infrastructure supports all business functions effectively. Participate in regular cross-functional meetings to align IT initiatives with business goals and ensure timely completion of projects.

Lead Project Management Efforts

• Responsible for the implementation, maintenance, and stability of Plexus' Identity Provider solution (Okta), including onboarding new applications and ensuring they meet Plexus' requirements.

Handle Major IT Crises

• Be prepared to address major IT crises promptly. Identify the root cause, implement short-term solutions to mitigate immediate impact, and develop long-term strategies to prevent recurrence.

Accomplishments and Proficiencies

• Educational Credentials: BS in Computing or Equivalent Experience preferred

Technical Expertise

Minimum 5 years

• Microsoft Server Support and Implementation. Achieved and maintained high levels of server performance and reliability through effective support and implementation of Microsoft Servers.
• Microsoft Active Directory Troubleshooting, Deploying, and Policy Management: Successfully managed and optimized Microsoft Active Directory to ensure secure and efficient user authentication and authorization.
• Office 365 User Management and PowerShell Scripting: Enhanced user productivity and streamlined administrative tasks through proficient management of Office 365 and advanced PowerShell scripting.
• Azure Exchange Mailbox Management and PowerShell Scripting: Ensured the optimal performance of Azure Exchange by effectively managing mailboxes and utilizing PowerShell scripting for automation.
• Microsoft Hyper-V and Hypervisor Troubleshooting, Deployment, and Solutioning: Implemented and managed Hyper-V and Hypervisor environments to support Plexus' virtualization needs.
• Enterprise Experience with SSO and MFA Technologies (SAML, OneLogin, Okta): Enhanced security and user convenience through the design and implementation of Single Sign-On (SSO) and Multi-Factor Authentication (MFA) technologies.
• Designing Implementing Servers for Security-Conscious Enterprises: Developed and implemented secure server solutions for enterprises with PCI accountability.

2-3 Years

• Microsoft DFS: Optimized file storage and access through proficient management of Microsoft DFS.
• Azure Active Directory: Managed and secure Azure Active Directory to support cloud-based authentication and authorization.
• AWS Instance Provisioning and Troubleshooting: Provisioned and managed AWS instances to support Plexus' cloud infrastructure needs.
• Microsoft SharePoint Administration: Enhanced collaboration and document management through effective administration of Microsoft SharePoint.
• Microsoft Teams Deployment and Troubleshooting: Deployed and supported Microsoft Teams to facilitate effective communication and collaboration.

Additional expertise

• Motivated and Ability to Work in a Fast-Paced Environment: Consistently demonstrated high motivation and adaptability by effectively managing multiple initiatives in a dynamic environment
• Communication and Prioritization: Communicated technical information and project status clearly to stakeholders. Prioritize and execute tasks across multiple initiatives, demonstrating success through timely completion of key projects.
• Decision Making and Problem Solving: Make informed decisions rapidly and accurately to overcome obstacles.
• Collaborate and Thrive in a Team Environment: Work effectively with cross-functional teams to achieve individual and team goals.
• Anticipate Obstacles, Communicate Effectively, and Plan Accordingly: Proactively identified potential challenges and communicate plans to address them.
• Solution-Oriented and Cross-Functional Work: Delivered innovative solutions and work across various functions to facilitate project completion.
• Relationship Building and Influence: Built and maintained positive relationships with colleagues and stakeholders