The Role
We are seeking a candidate who has proven experience delivering creative technical solutions to complex problems in a fast paced, deadline-driven work environment. The ideal candidate will apply critical thinking to prioritize deliverables. Our team is passionate about the Global Security and Investigations Mission - 'Protect Fidelity’s assets: our reputation, our people, our clients and our vital business information, processes and facilities.' We are seeking a candidate who is just as driven as we are to support the needs of Fidelity’s Business Units, while protecting our most valuable assets.
- Participate in problem solving, troubleshooting, performance tuning, production support, and maintenance of existing applications.
- Executing with web, event driven, caching, batch architectures, crafting systems for high throughput, low latency, high availability, and fault tolerance.
- Support senior management by identifying risks and ensuring the smooth continuance of business functions and integrations with all Technical Security platforms across the enterprise
- Provide continual improvement around technical solutions to automate processes and dynamically enhance productivity
- Support the implementation of strong governance structures for all Technical Security platforms and operations
The Skills and Expertise You Bring
- BS degree in Computer Science or related software engineer field preferred.
- 1-3 plus years of technology experience in the implementation and integration of software solutions in highly scalable environments with focus on physical security technologies
- Experience in high-volume, low latency real-time messaging applied alerting and logging
- Experience in DevOps environment implementing automation solutions which improves process and scalability
- Ability to work in a fast paced, highly matrix environment to achieve group goals
- Desire and aptitude for learning new technologies
- Dedication to sharing knowledge
- Ability to communicate problems and recommend solutions to project leaders
- Understanding of networking infrastructure and protocols
- Excellent troubleshooting and problem solving
- Migrating legacy products to reduce technical debt
- Ability to effectively collaborate on a cross-functional agile team
- Hands-on experience implementing scalable automation solutions
- Proven hands-on system engineering skills
- Understanding of cloud-based solutions, continuous integration/deployment.
- Willingness to in a highly collaborative environment
- Excellent verbal and written communication skills
Familiarity of the following Technical Security and Security Engineering topics is a plus but not required:
ACCESS CONTROL
- Physical Access Control Systems (PACS)
- Visitor Management Systems
- Digital and Analog Platform Topologies
- Access Control Devices and Equipment
VIDEO SURVEILLANCE
- Video Management Systems (VMS)
- Closed-circuit Television Systems (CCTV)
- Video Content Analysis Systems (VCA)
- Digital and Analog Platform Topologies
- Video Surveillance Devices and Equipment
INTRUSION DETECTION
- Alarm Monitoring Systems (AMS)
- Physical Intrusion Detection Systems (IDS)
- Digital and Analog Platform Topologies
- Intrusion Detection Devices and Equipment
THREAT PREVENTION
- Fingerprint Authentication Systems
- Cryptographic Key Management Systems (CKMS)
SOC and CC
- Physical Security Information Management (PSIM)
- Central Monitoring Station (CMS)
- Integrated Platform Design and Architecture
Note: If you are a FINRA registered internal employee who is considering moving to a non-licensed role, you may want to proactively have a conversation with the hiring manager to understand the potential impact to your registrations before a final hiring decision is made.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- Bachelor’s degree in Computer Science or a related software engineering field
- 1–3+ years of technology experience implementing and integrating software solutions in highly scalable environments
- Experience with physical security technologies
- Experience with high-volume, low-latency real-time messaging for alerting and logging
- Experience working in a DevOps environment and implementing automation solutions
- Understanding of networking infrastructure and protocols
- Hands-on scalable automation experience
- Hands-on systems engineering experience
- Understanding of cloud-based solutions and continuous integration/continuous deployment
- Experience troubleshooting, solving problems, performance tuning, production support, or application maintenance
- Experience migrating legacy products to reduce technical debt
- Ability to collaborate effectively on cross-functional agile teams
- Strong verbal and written communication skills
- Ability to communicate problems and recommend solutions to project leaders
- Ability to work in a fast-paced, deadline-driven, highly matrixed environment
- Familiarity with Physical Access Control Systems, visitor management, video surveillance, intrusion detection, threat prevention, or physical security information management
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
