MetroSys is seeking a motivated Systems Engineer I to join our Infrastructure Services team supporting enterprise environments for our clients. This role is responsible for maintaining, monitoring, and supporting Windows-based infrastructure while working closely with senior engineers on server, virtualization, cloud, backup, and infrastructure projects.
This is an excellent opportunity for an early-career infrastructure professional looking to grow their skills in systems administration, virtualization, Microsoft technologies, and enterprise operations. The ideal candidate has a strong technical foundation, enjoys troubleshooting complex issues, and is committed to delivering exceptional customer service.
Key Responsibilities- Support and administer Windows Server environments, Active Directory, DNS, DHCP, and Microsoft 365.
- Monitor and maintain enterprise infrastructure including servers, virtualization platforms, storage, and backup systems.
- Assist with server provisioning, patch management, system upgrades, and infrastructure lifecycle activities.
- Perform routine health checks, preventive maintenance, and operational monitoring.
- Troubleshoot server, operating system, virtualization, and infrastructure issues while escalating complex incidents as needed.
- Support backup operations, disaster recovery testing, and business continuity initiatives.
- Participate in vulnerability remediation, security hardening, and infrastructure compliance activities.
- Maintain technical documentation, system configurations, and operational procedures.
- Collaborate with networking, security, cloud, and service desk teams to resolve infrastructure issues.
- Participate in after-hours maintenance windows and on-call support as required.
- Associate degree in Information Technology, Computer Science, or related field, or equivalent professional experience.
- 1–3 years of experience supporting Windows Server environments or enterprise infrastructure.
- Experience with:
- Microsoft Windows Server
- Active Directory
- DNS and DHCP
- Microsoft 365
- VMware vSphere or Microsoft Hyper-V
- Backup and recovery technologies
- Basic understanding of TCP/IP networking fundamentals.
- Familiarity with PowerShell scripting and infrastructure monitoring tools.
- Strong troubleshooting, documentation, and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience in a Managed Services Provider (MSP) or consulting environment.
- Microsoft Azure or hybrid cloud experience.
- Experience with Microsoft Intune or MECM/SCCM.
- Knowledge of ITIL service management practices.
- Microsoft, VMware, CompTIA, or similar technical certifications.
Skills Required
- Associate degree in Information Technology, Computer Science, or related field, or equivalent professional experience.
- 1-3 years of experience supporting Windows Server environments or enterprise infrastructure.
- Experience with Microsoft Windows Server.
- Experience with Active Directory.
- Experience with DNS and DHCP.
- Experience with Microsoft 365.
- Experience with VMware vSphere or Microsoft Hyper-V.
- Experience with backup and recovery technologies.
- Basic understanding of TCP/IP networking fundamentals.
- Familiarity with PowerShell scripting and infrastructure monitoring tools.
- Strong troubleshooting, documentation, and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience in a Managed Services Provider (MSP) or consulting environment.
- Microsoft Azure or hybrid cloud experience.
- Experience with Microsoft Intune or MECM/SCCM.
- Knowledge of ITIL service management practices.
- Microsoft, VMware, CompTIA, or similar technical certifications.
What We Do
MetroSys is a I.T. Professional Services company based in sunny San Diego, CA. Established in 2006, MetroSys has technical talent supporting the Americas. Our Mission Statement; To simplify our customers’ business solutions while having fun with what we do. Our creative geniuses have been pioneering data solutions for our valued customers and partners in the following areas: Data Mobility: Enterprise Storage, Cloud Migrations, Systems Integration & Installation: Storage, Networking, Virtualization, Database, Messaging Flexible Workforce: Recruiting, Staffing, Direct Placement Assessment Services: Storage, Networking, Performance, Periodic, Get Healthy ingenuity. Agility. Speed. These are key ingredients to our success. Navigating the world of I.T. Professional Services can pose many challenges. We help customers, channel partners, resellers & manufacturers deliver! Our team of highly experienced professionals can help bridge any gap for your I.T. requirements. Whether assistance with pre-sales or post-sales services, recruiting, or assisting with the launch of emerging technologies, We CAN Help! Great people. Great Company. MetroSys has carefully crafted its team of highly skilled talent by not only hiring industry experts, but by selecting people that share our view on company culture. Our core values include teamwork, integrity, accountability, & embracing diversity. Our customer first approach builds strong relationships as a trusted advisor and technology partner. Our team integrates with your business and maximizes efficiency. Simply put, we make it easy.
