Systems Engineer, zManaged Services

Posted 6 Days Ago
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Pune, Mahārāshtra, IND
In-Office
Expert/Leader
Cloud • Information Technology • Software • Cybersecurity
The Role
Provides systems engineering and managed services for IBM z environments. Responsibilities include troubleshooting, software installation, customization, debugging, tuning, storage management, disaster recovery, hardware upgrades, performance monitoring, capacity planning, documentation, vendor escalation, and customer advising. The role supports DB2, CICS, z/OS, IBM UNIX System Services, and related ISV products while contributing to proposals, presentations, and identifying additional service opportunities.
Summary Generated by Built In

Practice/Department: z Managed Services

 

Job Summary:

 

Pellera z Managed Services provides an environment where innovation and change are encouraged.  If you are a big picture person who is not afraid to make decisions, take responsibility for them, and strives to complete things on time, we would like to talk to you.  Pellera not only stands above the rest, but we are raising the bar in our markets and seek people who want to make a real difference.

 

We are currently seeking Systems Engineers for our z Managed practice.  Focus areas are systems programming skills in IBM z environments with an emphasis on DB2, CICS, z/OS and/or related ISVs.  Experience with maintaining z environments as either an in-house resource or as part of a managed team is required.

 

Pellera Information Systems is a nationally recognized solution provider with a certified team of sales and technical professionals who have the skills, product knowledge, and commitment to help clients develop and implement the right solutions to solve business needs.  This commitment to excellence in terms of technical expertise and customer service ensures Pellera’s long-term success in our highly competitive industry. As one of the largest Solution Providers partnering with IBM, we seek to attract and retain the best people. 

 

We are driven by a standard of excellence that dictates we will be the best in our field for our customers and employees.

 

We Pride Ourselves on Technical Excellence By:

  • Troubleshooting analyzing and resolving customer issues.
  • Assisting in the engagement and escalation of issues with software vendors.
  • Working with internal and external resources to provide our customers with innovative solutions.
  • Implementing, customizing, debugging, and tuning system software.
  • Providing storage management, disaster recovery, and hardware upgrade services.
  • Performance and capacity monitoring.
  • Documenting customer environments.

 

Required Skills/Abilities/Competencies

  • The ability to provide z related support services to Pellera clientele on either a project or managed basis.
  • Be willing to participate in the development of proposals and presentations to management and clients.
  • Assist in the identification of additional service opportunities.
  • Serve as a trusted advisor to our clientele. 
  • Work with Pellera and the client to ensure solutions meet the client’s business objective.
  • Experience with standard IBM installation and maintenance procedures.
  • Expertise with core IBM tools and utilities.
  • Skilled with z related ISV products.
  • The ability to work with IBM UNIX System Services.
  • Strong communications skills.
  • Self-motivated and detail oriented with the willingness and ability to follow processes and procedures.
  • Strong attention to detail and follow-through skills.
  • Must have the ability to multi-task.
  • Must have familiarity with Microsoft Office Suite products.
  • Experience with DB2, CICS, telecommunications, security, automation, mainframe compatible programing languages, JAVA, and/or WLM is a plus.

 

Education and Experience:

  • BA or BS or equivalent required.
  • A minimum of ten years z related experience is preferred. This can include bundled operations, applications, and systems programming.
  • IBM Certified Specialists and related industry certifications are preferred.
  • Minimum of 5 years’ experience in customer-facing environments with good presentation skills.

 

 

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Ability to travel

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Employees hired under this position must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. The Employer retains the right to change or assign other duties to this position at any time with or without notice.

 

 

Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Skills Required

  • Bachelor's degree in a related field or equivalent
  • Ability to provide IBM z-related support services on project or managed-service engagements
  • Experience with standard IBM installation and maintenance procedures
  • Expertise with core IBM tools and utilities
  • Experience with z-related independent software vendor products
  • Ability to work with IBM UNIX System Services
  • Strong communication, presentation, organizational, multitasking, and follow-through skills
  • Familiarity with Microsoft Office Suite
  • At least five years of experience in customer-facing environments
  • At least ten years of z-related experience
  • IBM Specialist certification or related industry certification
  • Experience with DB2, CICS, telecommunications, security, automation, mainframe programming languages, Java, or WLM
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The Company
HQ: Gainesville, GA
3,000 Employees
Year Founded: 2017

What We Do

Converge Technology Solutions is a services-led, software-enabled IT and cloud solutions provider that helps businesses modernize and manage technology. Its offerings span artificial intelligence, digital infrastructure, managed services, cloud platforms, application modernization, digital workplace, advanced analytics, talent services, cybersecurity, and IT support. Using an outcomes-driven, human-centered approach, Converge advises, implements, and manages technology for organizations globally across diverse industries and geographies.

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