Systems Engineer – SRE Enablement

Posted 5 Days Ago
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Memphis, TN, USA
In-Office
Senior level
Automotive • eCommerce • Retail • Sales
The Role
Lead SRE enablement by defining SLO/SLO frameworks, production readiness, and reliability playbooks. Build and standardize observability (Dynatrace), provide alerting/dashboard/runbook templates, coach teams on SRE practices, run training, participate in incident post-mortems, and report enterprise reliability metrics while advising on architecture for hybrid GCP and on-prem environments.
Summary Generated by Built In

AutoZone's Site Reliability Engineering (SRE) team is seeking a Systems Engineer with a focus on SRE Enablement. This position is responsible for promoting reliability and operational excellence throughout the engineering organization. The successful candidate will play a key role in establishing standards, developing shared tools, providing guidance to development teams, and cultivating a culture of reliability across our hybrid infrastructure, which includes a primary emphasis on the Google Cloud Platform (GCP), as well as on-premises servers and applications.
The SRE Enablement Engineer collaborates closely with application, infrastructure, and architecture teams to integrate SRE best practices early in the software development lifecycle and ensure platforms adhere to rigorous production readiness standards.
 

Responsibilities
  • Define enterprise-wide reliability standards, Service-Level Objective (SLO) frameworks, and error budget policies.
  • Establish production readiness criteria that teams must meet prior to launching and conduct production readiness reviews across teams.
  • Own, document, and maintain the internal SRE handbook and reliability playbooks.
  • Build, maintain, and standardize shared observability platforms, specifically leveraging Dynatrace to be consumed by all engineering teams.
  • Provide templates for alerting, dashboards, and runbooks across both cloud and on-premises application workloads.
  • Participate in the incident management process, including post-mortem analysis, to continuously strengthen systemic reliability.
  • Run SRE training programs and reliability workshops for engineering teams.
  • Coach and mentor teams on SLO-based thinking and error budget management.
  • Embed proactive SRE practices and a continuous improvement mindset into the broader engineering culture.
  • Track and report reliability metrics across the enterprise, rather than just a single service.
  • Identify systemic reliability gaps and trends across cross-functional teams.
  • Report organizational reliability health to leadership and hold teams accountable to agreed-upon operational standards.
  • Act as an internal consultant during architecture and system design reviews.
  • Advise development teams on reliability design patterns (e.g., circuit breakers, retries, graceful degradation) suitable for a hybrid GCP and on-premises environment.
  • Engage early in new product development to influence system reliability from the outset.
     
Qualifications
  • Bachelor's degree in computer science, MIS, Information Technology, or a related field, or equivalent practical experience.
    4 to 7 years of experience in Systems Engineering, DevOps, or SRE-related roles.
  • Deep understanding of Site Reliability Engineering principles, particularly regarding SLOs, SLIs, error budgets, and TOIL reduction.
  • Hands-on experience building, administering, and optimizing observability and APM pipelines, with a strong focus on Dynatrace.
  • Strong experience deploying and supporting workloads in Google Cloud Platform (GCP), as well as maintaining legacy on-premises servers and applications.
  • Experience with container orchestration platforms (e.g., Kubernetes).
  • Strong programming/scripting skills (e.g., Python, Golang, Java) and experience with IaC tools (e.g., Terraform, Ansible).
  • Exceptional communication and consulting skills, with the ability to influence architecture decisions and translate technical concepts to non-technical leadership.


About Us
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. ​

Skills Required

  • Bachelor's degree in computer science, MIS, Information Technology, or equivalent practical experience
  • 4 to 7 years of experience in Systems Engineering, DevOps, or SRE-related roles
  • Deep understanding of Site Reliability Engineering principles (SLOs, SLIs, error budgets, TOIL reduction)
  • Hands-on experience building, administering, and optimizing observability and APM pipelines, with strong focus on Dynatrace
  • Experience deploying and supporting workloads in Google Cloud Platform (GCP) and maintaining on-premises servers/applications
  • Experience with container orchestration platforms (e.g., Kubernetes)
  • Strong programming/scripting skills (e.g., Python, Golang, Java)
  • Experience with Infrastructure as Code and automation tools (e.g., Terraform, Ansible)
  • Exceptional communication and consulting skills; ability to influence architecture and translate technical concepts to leadership

AutoZone Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AutoZone and has not been reviewed or approved by AutoZone.

  • Retirement Support A 401(k) savings plan is offered, with employer matching contributions made per pay period noted in company materials. This creates a structured long‑term savings path for eligible employees.
  • Equity Value & Accessibility An employee stock purchase plan enables buying company stock at a discounted price. This provides an additional wealth‑building avenue beyond base wages.
  • Healthcare Strength Core medical, dental, vision, prescription, life, disability, and EAP coverage are available as part of standard packages. These offerings establish a comprehensive baseline of health and protection benefits for eligible employees.

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The Company
HQ: Memphis, Tennessee
47,192 Employees

What We Do

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business. Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers. From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!

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