Systems Engineer/Sr. Systems Engineer (Workday Developer/Administrator)-ITDAI FH (Contractual)

Work for the IMF. Work for the World.

Job Summary

The IT Finance and Human Capital Management (ITDAI FH) Unit of the IT Department is seeking a Contractual Workday Systems Engineer to design, build, and support the Workday Platform.  Working under the direction and supervision of the Unit Chief, the successful candidate will be responsible for delivering integration solutions for Workday HCM, developing and maintaining Extend applications, and providing general technical support and enhancements for Workday HCM applications.

The role will require close collaboration with various stakeholders, including HR, Finance, and IT teams, to ensure new business requirements are gathered and solutions are configured with the required general IT controls.

While the ideal candidate will have strong hands-on experience in Workday Integrations (Studio, Core Connectors, EIBs) and Workday Extend tools, candidates with experience of at least three Workday HCM  modules (Core HR, Recruitment, Talent Management, and Learning) will also be considered. Experience with Microsoft Azure API Management and Workforce Planning (Adaptive Planning) is a plus.

Major Duties and Responsibilities

1. Collaborate with business stakeholders to gather and document requirements for any enhancements to the Workday platform, including Extend applications or new functionality

2. Recommend solutions or alternate methods to meet business requirements during the implementation and post-implementation phases

3. Coordinate and support technical testing for changes in Workday, ensuring that the scope and coverage of test cases are comprehensive. Maintain testing documentation

4. Facilitate user acceptance testing, coordinating and communicating with project teams and validating results

5. Investigate and resolve technical issues reported by users related to Workday, including functionality, reports, integrations, among others

6. Follow and enforce established procedures for addressing incidents, service requests, and enhancements, ensuring full compliance with IT change management processes

7. Maintain system stability and monitor the platform, ensuring that best practices in security, integrations, and configuration are implemented. Monitor exception reports and resolve issues

8. Support the design, development, implementation, and maintenance of integrations with third-party vendors and internal systems

9. Load, manipulate, audit, and report on data, making complex mass changes as needed, including building inbound and outbound EIBs

10. Define, support, and maintain processes for granting security within Workday, including role definitions, security assignments, recertification of access, and role maintenance

11. Manage and facilitate internal and external audit activities. Respond to audit findings and provide needed artifacts as requested by auditors

12. Serve as a partner across Finance, HR, IT, and other key stakeholders to document, test, and remediate controls and compliance-related matters.

13. Stay current with Workday updates and new features and proactively identify opportunities for process improvement and optimization.

14. Coordinate testing and documentation for semi-annual upgrades; utilize Workday Community to research and network with other users to brainstorm system solutions.

Minimum Qualifications

• Educational development typically acquired through the completion of an advanced university degree in computer science, engineering, mathematics, or a related field of study (or equivalent), plus a minimum of 4 years of relevant professional experience; or

• A bachelor’s degree in computer science or a related field of study plus a minimum of 10 years of relevant professional experience is required.

Specialized Skills/Knowledge

• Strong experience supporting/implementing Workday

• Proficiency in Workday Studio, Core Connectors, and EIB is highly desirable

• Experience with Workday Extend or Workday Orchestrate is highly desirable

• Experience with data integration and API integration to demonstrate knowledge of system connections is desirable

• Workday training/certification is required. HCM Core training/certification is mandatory; training/certification in other functional areas, security, and integrations is highly desirable

• In-depth understanding of security models and approaches to implementing security architecture within Workday

• Ability to manage multiple tasks and priorities in a fast-paced environment

• Project management capabilities with demonstrated success managing cross-functional projects.

• Proven ability to build strong relationships, influence, and collaborate with stakeholders

• Critical thinking and creative problem-solving skills

• Strong written and verbal communication skills

• A desire to be part of a dynamic and result-focused team with the ability to work under pressure and within tight deadlines

• Ability to handle highly confidential information and treat employee data with the highest discretion

This is a one-year contractual appointment. Contractual appointments at the IMF are renewable for up to four years of cumulative contractual service, pending incumbent's performance, budget availability, and continuous business need.

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The IMF is guided by the principle that the employment, classification, promotion, and assignment of staff shall be made without discrimination against any person. We welcome requests for reasonable accommodations for disabilities during the selection process. Information on how to request accommodations will be provided during the application process.