Systems Engineer L5

• You will need to maintain all spaces to customer standards, maintain access lists for scan access.
  
• Monitor and enforce customer requirements for Power Space and Cooling in the rooms.
  
• Work with Facilities personnel from time to time to stay ahead of the need for PSC upgrades to support newer hardware and customer needs.
  
• Assist customers with physical installation and decommissioning of racks of servers, network devices, and comms gear.
  
• Work JIRA tickets from SA/NE teams for hardware replacements – warrantied backfill or escorting vendor support techs into the rooms to work on hardware that is under warranty.
  
• Working through any issues presented as well as checking monitoring of machine rooms and walking the floor looking for any alerts or issues.
  

• Experience in supporting a customer machine room.
  
• Experience in racking and cabling systems for operational deployments.
  
• Strong communication skills, ability to work with small team, customers, leadership, facilities, and Vendors to identify and resolve issues.
  
• Experience with creating and updating machine room drawings in Viso or similar tool.
  
• Experience with hands-on support for various hardware from key vendors like HP, Dell, Cisco Arista, Juniper etc.
  
• Experience supporting fiber (looking for breaks testing)
  

Desired Skills

• Experience managing/ leading a team in supporting an agency Machine/ Comms room.
  
• Experience on a System build/deployment team
  
• Work in a customer or Contractor Lab.
  

Qualifications

• A Bachelor’s degree in a Qualified Engineering Field (See Note 1) or a related discipline (See Note 2) from an accredited college or university plus fifteen (15) years of systems engineering experience
  

OR

• A High School Diploma or GED plus nineteen (19) years of general system engineering experience (any Process Area).
  

OR

• A Master’s degree in a Qualified Engineering Field (See Note 1) or a related discipline (See Note 2) from an accredited college or university plus thirteen (13) years of systems engineering experience
  

OR

• A PhD in a Qualified Engineering Field (See Note 1) or a related discipline (See Note 2) from an accredited college or university plus eleven (11) years of systems engineering experience.
  

Note 1 – Examples of qualified engineering fields include: Aeronautics, Biomedical, Chemical, Civil, Computer, Electrical, Environmental, Mechanical, Nuclear, Software, Systems, and Engineering Management. Similar or comparable degrees will be acceptable.

Our benefits include:

• Great Healthcare Coverage: Three (3) healthcare options through CareFirst BlueChoice Advantage with 50% company-paid premiums. Tax-advantaged health savings account available with two options and up to 100% employer contribution. Dental + Vision: 50% employer-paid premiums for employees and family.
  
• Amazing Retirement Savings: 401K - 8% TOTAL CONTRIBUTION - 3% safe harbor - 5% annual profit share. Immediately vested on day one and no matching or additional employee contribution required!
  
• Generous Paid Time Off: 5 weeks PTO with no use it or lose it policy + 11 federal holidays + paid hours for company-required all-hands meetings + inclement weather leave
  
• Fantastic Education Assistance: Up-front tuition payment program, employees pursuing job related degrees and/or certifications could be eligible for full up-front funding depending on performance and job relevance.
  
• WE DON'T STOP THERE — ENJOY MANY MORE BENEFITS! - Basic Life and AD&D insurance, Long-Term and Short-Term Disability at no cost to eligible employees - Up to four (4) weeks paid parental leave - Birthdays and Jovian Concepts’ anniversary recognition and gifts - Annual merit increases - Loyalty bonus- Employee and family-friendly corporate events, including our annual Team Build event and Holiday Party extravaganza.