Job Summary:
The Systems Engineer III is responsible for providing technical guidance, training and work direction to less experienced engineers.
Essential Functions:
- Develop new program, systems and/or computing infrastructure
- Identify and document business requirements for new development projects and prepare detailed technical specifications from which programs or infrastructure can be built
- Lead service support activities and initiatives
- Lead or work on the company's most complex projects
- Ability to break down and communicate complex concepts in manageable parts for successful execution by teams and team members
- Coordinate vendor relationships and commitments on project involvement/deliverables
- Design and implement systematic approaches and alternatives
- Conduct preliminary studies to define needs and determine feasibility
- Confer with clients and analyze business/functional requirements.
- Develop procedures for moving program changes, enhancements, etc. into IT production processing
- Understand and relate business/functional requirements to application/infrastructure requirements
- Initiate and lead support activities including problem analysis, technical evaluation, work estimates and implementation services
- Coordinate support or project activities with all applicable constituents including customers using the systems, IT staff supporting the systems, vendors/third parties, and/or business managers
- Identify and lead, as assigned, resources and communications to facilitate work completion
- Train and provide guidance to new IT team members to assist them in orientation to policies, procedures and responsibilities
- Serve as an escalation point for system engineers to escalate problems and inquiries requiring further evaluation beyond the associated skill level
- Represent IT in project and/or business meeting and engagements
- Lead conference calls or visits with vendors/third parties
- Introduce new customers to IT services to assist in familiarizing them with appropriate systems, services, policies and procedures
- Perform any other job duties as requested
Education and Experience:
- Bachelor’s Degree in MIS, Computer Science or equivalent years of relevant work experience is required
- Minimum of five (5) years of experience working in medium to large operating environment required
- Minimum of two (2) years of programming or system analysis experience required
- Experience translating business requirements into technical specifications required
Competencies, Knowledge and Skills:
- Advanced computer skills
- Advanced troubleshooting and problem solving capabilities
- Training and/or experience with Microsoft Word, Excel, Access, PowerPoint, Windows Server, SQL, Exchange, Project and Visio
- Advanced hardware troubleshooting
- Experience with Linux or IBM Websphere solutions preferred
- Effective organization and prioritization skills
- Communication skills
- Ability to work independently and within a team environment
- Attention to detail
- Training/teaching skills
- Technical writing skills
- Time management skills
- Proper phone etiquette
- Customer service orientated
- Decision making/problem solving skills
- Leadership skills
- Advanced troubleshooting skills
Licensure and Certification:
- MCSE, MCSD, CCN, CCNE, or CISSP is preferred
Working Conditions:
- General office environment; may be required to sit or stand for extended periods of time
Compensation Range:
$81,400.00 - $130,200.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
SalaryOrganization Level Competencies
Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
Top Skills
What We Do
Health Care with Heart. It is more than a tagline; it’s how we do business. CareSource has been providing life-changing health care to people and communities for nearly 30 years and we will continue to be a transformative force in the industry by placing people over profits.
CareSource is and will always be members first. Even as we grow, we remember the reason we are here – to make a difference in our members’ lives by improving their health and well-being. Today, CareSource offers a lifetime of health coverage to nearly 2 million members through plan offerings including Marketplace, Medicare Advantage and Medicaid. With our team of 4,000 employees located across the country, we continue to clear a path to better life for our members. Visit the "Life" section to see how we are living our mission in the states we serve.
CareSource is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status or any other characteristic protected by applicable federal, state or local law. If you’d like more information about your EEO rights as an applicant under the law, please click here: https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf and here: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
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