Systems Engineer II

Do you enjoy problem-solving and implementing solutions?

Does working in a highly collaborative environment excite you?

Join our Enterprise Client Engineering team!

Our Enterprise Client Engineering (ECE) team is responsible for designing and implementing systems that run a variety of operating systems on virtual and physical infrastructures. As an industry leading team, we work to increase productivity and security while decreasing cost, downtime, and repetitive tasks.

Partner with the best

As a Systems Engineer II, you will design, build, and maintain a secure, scalable Windows ecosystem for Akamai's global workforce. You will deploy and manage critical services connecting thousands of endpoints. Analyze, research, and resolve complex technical issues focused on Windows OS. Collaborate with engineers on documentation, testing, implementation, escalation, and serve as a liaison to the Solution Center.

As a Systems Engineer II, you will be responsible for:

• Administering, configuring, and maintaining Akamai's global Windows fleet using group policy, registry settings, Kace, and Workspace One MDM tools.
• Designing and optimizing client OS deployment workflows with management tools and scripting, managing drivers, configurations, upgrades, and maintaining infrastructure.
• Implementing and maintaining effective patch management strategies for Windows OS and third-party software, ensuring timely testing, staging, and rollout processes.
• Writing, testing, and maintaining scripts (Powershell, VBS, Batch) for automating administrative tasks, enforcing configurations, and deploying software. Python experience preferred.
• Providing Tier 3 engineering support for complex Windows issues, conducting root-cause analysis, documenting solutions, and ensuring availability when required.
• Monitoring system health, performance metrics, and compliance logs throughout the enterprise-wide Windows infrastructure.

Do what you love

To be successful in this role you will:

• Have a high school diploma or a technical degree, another related field or its equivalent
• Have 5 years experience in enterprise systems engineering, with a dedicated focus on Windows administration at scale (3,000+ endpoints).
• Demonstrate expertise in enterprise endpoint and systems management, including deployment, patching, inventory, reporting, and adaptability to new tools.
• Demonstrate expertise in Windows imaging workflows, including WIM deployment, driver integration, post-imaging setup, and automated build procedures.
• Demonstrate expertise in PowerShell, VBS, and batch code for automation, configuration enforcement, and administration tasks, with Python experience valued.
• Demonstrate understanding of Windows architecture, file systems, registry, Group Policy (GPO), Installer packaging, Active Directory, and security frameworks.
• Demonstrate expertise and comprehensive knowledge related to these operating systems.

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.