Systems Engineer II - Okta Identity Access Management (IAM)

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

This role will focus on supporting and contributing to the implementation of Okta solutions within our organization's IAM space. This includes configuring, troubleshooting, and assisting in the development of solutions on the Okta platform. Responsibilities include assisting Okta projects, migrating users and applications under guidance, supporting integrations, and helping other teams.

Essential Functions

• DevOps support for Okta Workforce Identity Governance and Administration solutions to include Incident and Request management.
• Provide administration and support for current onboarding/offboarding activities such as add/delete/move identity accounts
• Recommend system development tasks to include design, build, integration, and formal testing of IGA platform integrations.
• Create and maintain policies and technical documentation to ensure efficient planning and execution.
• Create and maintain comprehensive documentation of best practices for all implemented system configurations.
• Represent their team in ensuring that best practices and consistent methodologies are considered.
• Provide routine technical software support, including evaluation, installation, configuration, and on-going support.
• Provide required reporting and analytics information as needed
• Participates with other technical team members and departments to recommend solutions and resolve priority issues in a timely manner.
• Interact with multiple internal customers and external vendors and partners to provide quality customer service.
• Participate in 24x7 on-call rotation and act as escalation point.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Identity Governance Focus

• DevOps support for Identity Governance and Administration (IGA) solutions to include Incident and Request management, and implementation of new functionality including new integrations for Okta.
• Hands-On experience and proficiency with IGA products such as Sailpoint, Oracle Identity Manager or Saviynt.
• Solid understanding of various identity governance administration aspects such as attestations, analytics, connectors, rules, users, accounts, account ownership, roles, entitlement, entitlement ownership, security system, and endpoints.
• Experience integrating IGA solutions with one or more products such as Active Directory, Azure Active Directory, Okta, Workday, ServiceNow, Amazon Web Services
• Knowledge of SQL, REST, SOAP, JSON, XML, Groovy and PowerShell.
• Experience developing and testing new integrations and configurations including testing APIs for example through Postman.

Minimum Qualifications

• Education and/or experience typically obtained through completion of a bachelor’s degree.
• 3-5 years of proven experience with the following disciplines:
  • integrating IAM cloud/on-prem environments
  • Managing Active Directory environments in a multi-domain model
  • User and Group Management following recommended practices in an Active Directory environment following least access privileges.
  • Experience with global security standards such as PCI
  • Strong focus on providing the best User Experience (UX)
  • Network troubleshooting (e.g. TCP/IP, DNS, server ports, switches/routers, firewalls)
  • Designing and implementing security solutions inside and across secure networks
  • Collaboration tools such as Zoom, MS Teams
  • Scripting experience such as PowerShell, Python, Bash
  • Ability to understand and modify XML/AML
• Aptitude and drive to learn new technologies and maintain industry knowledge.
• Good problem solving and/or troubleshooting skills and ability to provide clear instructions.
• Ability to deliver in a fast-paced environment.
• Excellent interpersonal skills and highly customer oriented.
• Excellent written and verbal communication skills.
• Background and drug screen.

Preferred Qualifications

Okta Certified Administrator.

• Understanding of IAM concepts such as Single Sign On, MFA, Lifecycle Management, and workflows.  SSO protocols such as SAML 2.0, OIDC, and SWA.
• Familiarity with OAUTH integrations, REST API, and CIAM service applications.
• Basic knowledge of SCIM for user provisioning, AWS and Terraform.

Exposure to MS Active Directory, Azure, or AWS Managed AD.

• Experience in cybersecurity and Information Security
• Demonstrated experience in a medium to large scale enterprise.
• Saviynt Administration and/or Implementation experience.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.

The pay scale for this position in:

Phoenix, AZ in USD per year is: $80,000 - $100,000.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Additionally, candidates are eligible for a discretionary bonus, and benefits.

Some of the Ways We Prioritize Your Health and Happiness 

•  Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. 

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.