Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
To deliver reliable, secure, and efficient technology services across the Overseas Military Banking Program. This hands‑on role focuses on systems administration, modern workplace technologies, endpoint management, networking fundamentals, and responsive support for employees and infrastructure. Takes ownership of technical issues and projects, demonstrates strong initiative, and proactively identifies opportunities to improve service reliability and reduce technical debt. This role does not require management experience but does require the ability to independently lead technical workstreams and collaborate effectively across teams. Participation in an on‑call rotation and occasional after-hours work is required.
Responsibilities- Administer and support core infrastructure and cloud services, including Windows Server, Active Directory, Microsoft 365, Exchange Online, Entra ID, and Azure
- Manage endpoint and device lifecycle processes using Intune and Autopilot, ensuring secure configuration, deployment, and maintenance
- Troubleshoot and resolve moderately complex system, networking, and connectivity issues involving DNS, DHCP, LAN/WAN/WLAN, and related technologies
- Provide responsive technical support to internal stakeholders; resolve issues independently and coordinate escalations while maintaining ownership through resolution
- Perform system maintenance activities including patching, monitoring, updates, and performance tuning to sustain system stability and security
- Execute assigned project tasks and lead defined technical workstreams, ensuring alignment with requirements, timelines, and quality expectations
- Identify and implement improvements to enhance system performance, reduce technical debt, and increase operational efficiency, including automation opportunities
- Document system configurations, procedures, and troubleshooting steps to support consistency, knowledge sharing, and operational continuity
- Participate in on-call rotations and provide occasional off-hours support to help ensure system availability and timely issue resolution
- Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience
- Typically, 3–6 years of relevant systems engineering or infrastructure support experience
- Experience with Microsoft 365, Exchange Online, Entra ID, and Azure administration
- Working knowledge of Power Platform, including PowerApps and Power Automate
- Proficiency with endpoint management tools such as Intune and Autopilot
- Strong understanding of Windows Server, Active Directory, and enterprise desktop environments; Linux experience preferred
- Foundational networking knowledge including DNS, DHCP, LAN/WAN/WLAN, and MPLS
- Ability to analyze and resolve moderately complex technical issues independently with limited day-to-day guidance
- Strong communication, organization, and time management skills, with the ability to manage multiple priorities in a dynamic environment
- Demonstrated ownership mindset and commitment to continuous improvement
Additional Information
Hours:
- Monday - Friday, 7:00AM - 4:00PM
Location:
- 300 Convent Street, San Antonio, TX 78205
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Skills Required
- Bachelor's degree in IT, Computer Science, or related field, or equivalent experience
- 3-6 years of systems engineering or infrastructure support experience
- Experience administering Microsoft 365, Exchange Online, Entra ID, and Azure
- Working knowledge of Power Platform including PowerApps and Power Automate
- Proficiency with endpoint management tools such as Intune and Autopilot
- Strong understanding of Windows Server, Active Directory, and enterprise desktop environments
- Foundational networking knowledge including DNS, DHCP, LAN/WAN/WLAN, and MPLS
- Ability to analyze and resolve moderately complex technical issues independently
- Strong communication, organization, and time management skills
- Participation in on-call rotation and occasional off-hours support
- Linux experience
- Authorized to work in the United States without current or future sponsorship
Navy Federal Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Navy Federal Credit Union and has not been reviewed or approved by Navy Federal Credit Union.
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Retirement Support — A pension alongside a strong 401(k) match and additional retirement programs makes long‑term value a standout element of the total package. This combination is positioned as a differentiator among private employers.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is complemented by on‑site health services at major campuses. Wellness resources and typical offerings like an EAP broaden the health support available.
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Parental & Family Support — Paid parental leave, plus adoption and surrogacy assistance, indicate meaningful support for growing families. Education assistance further extends family and life‑stage support.
Navy Federal Credit Union Insights
What We Do
Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org
