Systems Engineer - Cloud Ops

Reposted 22 Days Ago
Be an Early Applicant
Memphis, TN, USA
In-Office
Mid level
Automotive • eCommerce • Retail • Sales
The Role
Design, deploy, and operate GCP-based infrastructure and Kubernetes (GKE) clusters using Terraform, GitLab CI, and ArgoCD. Maintain observability, troubleshoot production incidents, support AI/ML workloads (LLMs, RAG, vector DBs), manage Kubernetes lifecycle and security, participate in on-call rotation, and create runbooks and automation to improve reliability and scalability.
Summary Generated by Built In

As a Systems Engineer on the Cloud Operations team, you will be responsible for deploying, managing, and optimizing our cloud-based infrastructure on Google Cloud Platform (GCP). You will work with technologies such as Terraform, Kubernetes (GKE), GitOps/ArgoCD, CI/CD pipelines, and observability tools to ensure reliable, secure, and scalable platform operations.

You will also contribute to our AI/ML platform initiatives, supporting infrastructure for LLM-based applications and AI-powered automation tools that enhance developer productivity and operational efficiency.

You will collaborate with development teams, SREs, and platform architects to ensure seamless deployment and delivery of applications while maintaining the highest standards of reliability, security, and performance.
 

Responsibilities

Cloud Infrastructure, Automation & Operations:

  • Design, build, and maintain cloud infrastructure using Terraform to automate provisioning, scaling, and lifecycle management of resources on GCP
  • Develop and maintain CI/CD pipelines using GitLab CI to automate build, test, and deployment workflows. Implement and maintain GitOps practices using ArgoCD for declarative, version-controlled application deployment
  • Monitor system performance using observability tools (Dynatrace, Cloud Monitoring, Prometheus/Grafana) and troubleshoot production issues
  • Participate in on-call rotation to provide 24/7 support for critical infrastructure incidents
  • Perform root cause analysis on incidents and implement preventive measures. Document runbooks, architecture decisions, and operational procedures

Kubernetes Platform Management:

  • Deploy, configure, and manage containerized applications on Google Kubernetes Engine (GKE), including GKE Autopilot and Standard clusters
    Manage cluster lifecycle including upgrades, node pool configurations, and capacity planning
  • Troubleshoot pod failures, CrashLoopBackOff, OOMKilled events, and container resource issues
  • Configure and optimize resource requests/limits, Horizontal Pod Autoscaler (HPA), and Vertical Pod Autoscaler (VPA)
  • Manage Kubernetes networking including Services, Ingress controllers, Network Policies, and DNS configurations. Implement and manage service mesh (Istio) for traffic management, observability, and security
  • Manage secrets and configurations using Kubernetes Secrets, ConfigMaps, and external secret management tools. Implement pod security standards, RBAC policies, and workload identity configurations


 AI/ML Platform & Automation:

  • Support infrastructure for AI/ML workloads including LLM-based applications and model serving platforms
  • Deploy and manage AI-powered developer tools such as coding assistants (Claude Code, GitHub Copilot) and agentic AI systems. Explore and implement AI-assisted incident response and automated remediation workflows
  • Build and maintain infrastructure for Retrieval-Augmented Generation (RAG) pipelines and vector databases
  • Configure GPU-enabled node pools and optimize resource allocation for AI/ML workloads
  • Implement MCP (Model Context Protocol) servers and AI agent integrations for operational automation
  • Stay current with emerging AI technologies and evaluate their applicability for infrastructure automation
     
Qualifications

Kubernetes Expertise (Essential):

  • 3+ years hands-on experience with Kubernetes in production environments
  • Deep understanding of Kubernetes architecture: API server, etcd, scheduler, controller manager, kubelet
  • Experience with GKE (Standard and Autopilot modes), including cluster creation, upgrades, and maintenance
  • Proficiency in troubleshooting workloads: analyzing pod logs, events, describe outputs, and container states
  • Strong understanding of resource management: requests, limits, QoS classes, and resource quotas
  • Experience with Kubernetes networking: Services (ClusterIP, NodePort, LoadBalancer), Ingress, Network Policies
  • Knowledge of Kubernetes storage: PersistentVolumes, PersistentVolumeClaims, StorageClasses, dynamic provisioning
  • Experience with Helm charts for application packaging and deployment
  • Familiarity with Kubernetes security: RBAC, Pod Security Standards, Secrets management, Workload Identity
  • Understanding of Kubernetes observability: metrics-server, kubectl top, container resource monitoring
  • Experience debugging common issues: ImagePullBackOff, CrashLoopBackOff, OOMKilled, Evicted pods, pending pods

Cloud & Infrastructure:

  • 3+ years of experience with Google Cloud Platform (GCP) services including GKE, Cloud Run, Cloud SQL, Memorystore, Pub/Sub, and Cloud Logging
  • Strong experience with Terraform for infrastructure as code (IaC)
  • Understanding of cloud networking: VPCs, subnets, firewall rules, Cloud NAT, Private Service Connect

CI/CD & GitOps:

  • Proficiency with GitLab CI/CD pipelines
  • Experience with ArgoCD or similar GitOps tools
  • Understanding of Helm charts and Kustomize for Kubernetes manifest management

Observability & Troubleshooting:

  • Experience with monitoring and APM tools (Dynatrace, Datadog, Prometheus, Grafana)
  • Ability to analyze logs, metrics, and traces to diagnose production issues
  • Familiarity with JVM troubleshooting (heap dumps, thread analysis, GC tuning, connection pool issues)

AI/ML Knowledge:

  • Basic understanding of LLM concepts, prompt engineering, and AI model deployment
  • Familiarity with AI coding assistants and their integration into development workflows
  • Interest in agentic AI systems and autonomous automation tools
  • Exposure to vector databases (Pinecone, Weaviate, pgvector) and RAG architectures is a plus

Systems & Networking:

  • Strong Linux administration skills
  • Understanding of networking concepts (DNS, load balancing, firewalls, TCP/IP)
  • Experience with service mesh (Istio) is a plus

General:

  • Excellent problem-solving and analytical skills
  • Strong written and verbal communication
  • Ability to work effectively in a collaborative, cross-functional environment
  • Experience working in an Agile/DevOps culture
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
About Us
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. ​

Skills Required

  • 3+ years hands-on experience with Kubernetes in production environments
  • Deep understanding of Kubernetes architecture (API server, etcd, scheduler, controller manager, kubelet)
  • Experience with GKE (Standard and Autopilot) including cluster creation, upgrades, and maintenance
  • Proficiency in troubleshooting Kubernetes workloads (pod logs, events, describe outputs, CrashLoopBackOff, OOMKilled)
  • Strong understanding of Kubernetes resource management (requests, limits, QoS, resource quotas)
  • Experience with Kubernetes networking (Services, Ingress, Network Policies)
  • Knowledge of Kubernetes storage (PersistentVolumes, PVCs, StorageClasses, dynamic provisioning)
  • Experience with Helm charts for packaging and deployment
  • 3+ years of experience with Google Cloud Platform services (GKE, Cloud Run, Cloud SQL, Memorystore, Pub/Sub, Cloud Logging)
  • Strong experience with Terraform for infrastructure as code
  • Understanding of cloud networking (VPCs, subnets, firewall rules, Cloud NAT, Private Service Connect)
  • Proficiency with GitLab CI/CD pipelines
  • Experience with ArgoCD or similar GitOps tools
  • Familiarity with Kustomize for manifest management
  • Experience with monitoring and APM tools (Dynatrace, Datadog, Prometheus, Grafana)
  • Ability to analyze logs, metrics, and traces to diagnose production issues
  • Familiarity with JVM troubleshooting (heap dumps, thread analysis, GC tuning)
  • Basic understanding of LLM concepts, prompt engineering, and AI model deployment
  • Exposure to vector databases and RAG architectures (Pinecone, Weaviate, pgvector)
  • Experience with service mesh (Istio)
  • Experience participating in on-call rotation to support 24/7 critical infrastructure incidents
  • Strong Linux administration skills
  • Understanding of networking concepts (DNS, load balancing, firewalls, TCP/IP)
  • Experience working in an Agile/DevOps culture
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
  • Excellent problem-solving, analytical, and communication skills

AutoZone Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AutoZone and has not been reviewed or approved by AutoZone.

  • Retirement Support A 401(k) savings plan is offered, with employer matching contributions made per pay period noted in company materials. This creates a structured long‑term savings path for eligible employees.
  • Equity Value & Accessibility An employee stock purchase plan enables buying company stock at a discounted price. This provides an additional wealth‑building avenue beyond base wages.
  • Healthcare Strength Core medical, dental, vision, prescription, life, disability, and EAP coverage are available as part of standard packages. These offerings establish a comprehensive baseline of health and protection benefits for eligible employees.

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The Company
HQ: Memphis, Tennessee
47,192 Employees

What We Do

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business. Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers. From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!

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