Systems Engineer | Brisbane

Position:  Systems Engineer

Datacom Location:  Brisbane ONLY

Security Requirements: Residents and Citizens of Australia only.

Full Time, Permanent position.

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow. 

Our Team

Datacom Group Technology is responsible for the provision of company-wide technology services. Our team are critical to the business because we:

• Support business processes that through their efficiency (speed, accuracy, and cost per transaction) give the organization a competitive edge
• Deliver an end user experience that supports enhanced employee engagement and productivity
• Allow the business to scale without incurring corresponding increases in cost
• Support business growth through diversification of service offerings

About the Role (Your Why)

As a Systems Engineer, you will be responsible for supporting Datacom's technical infrastructure including corporate hardware and software as well as providing corporate systems for the Datacom Business. This role primarily performs support activities in our corporate Production Environment, including responsibility for infrastructure changes following formal change control process. You will also assist with Priority incidents and internal projects as opportunities present themselves. You will be keen to take the next step in your career. We're after people who exude common sense and professionalism, are team players, can work under pressure with minimum supervision and who can demonstrate exceptional problem-solving abilities and a passion for learning.

The role will be 50% Desktop work and the other 50% will be more traditional Systems Engineering (minus server work as there is a separate team for that), so please only apply if you don't mind doing that desktop work too.

What You'll Bring

You are driven by success, passionate about technology and using it to deliver great customer outcomes!

As a Systems Engineer, your role is to engage with and support all levels of customers from technical staff through to executives and your attention to detail will ensure your deliverables are of the highest standards.

Ideally, your Technical Skills will encompass some or all of the following:

• Microsoft 365 - Level 3 experience in EOL, Teams, SharePoint etc.
• Intune.
• Kandji.
• Advanced Windows 11 troubleshooting.
• MACOS familiarity.
• Entra ID, Active Directory
• DNS, DHCP
• VPN, LAN, Wireless
• PowerShell & scripting
• Ability to work on problems of diverse scope
• Min of 3+ years experience in a similar role and environment

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.