Systems Engineer (All Genders)

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

• Design, implement and continuously improve our Okta-based IAM solution
• Optimize and maintain identity lifecycle processes (Joiner, Mover, Leaver), ensuring consistent provisioning, updates and deprovisioning of user accounts and access rights across systems
• Monitor and troubleshoot identity and access flows to identify and resolve issues across the IAM landscape
• Build and optimize automations using Okta Workflows
• Design and improve integrations between Okta and connected systems
• Contribute to role mining activities and design and implement role-based access control (RBAC) concepts
• Support and drive IAM-related projects of different sizes, from smaller improvements to larger initiatives
• Collaborate with stakeholders (HR, IT, business teams) to translate business and regulatory requirements into IAM solutions

• 3+ years of professional experience focused on Identity and Access Management (IAM) engineering
• Proven experience implementing and operating enterprise IAM solutions, with hands-on experience in Okta
• Experience with identity lifecycle processes (Joiner, Mover, Leaver), including provisioning, updates and deprovisioning across systems
• Hands-on experience building and maintaining flows in Okta
• Knowledge of authentication and authorization standards such as SAML, OAuth 2.0 and OpenID Connect
• Good understanding of identity and access management concepts (e.g. SSO, RBAC, federation)
• Experience with automation and scripting (e.g. PowerShell or similar), ideally in the context of IAM processes
• Strong experience in documenting IAM processes, workflows and system architecture
• Familiarity with Microsoft Entra ID is a strong plus
• Analytical and problem-solving skills with a structured and independent working style
• Strong communication skills in English, with the ability to adapt communication to both technical and non-technical stakeholders

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid