The Role
The role involves analyzing business processes, documenting requirements, supporting project management, and collaborating with business teams to align IT solutions with business needs.
Summary Generated by Built In
Conduct business process analyses, needs assessments, preliminary cost/benefits analyses and support the project management process in an effort to align information technology solutions with business initiatives.
Responsibilities- Identify and document requirements for integration, development, and enhancement of application systems.
- Participate in definition, design, testing, training, implementation, and support of system requirements.
- Works closely with business staff to understand and document current and proposed business process and business objectives.
- Assist in project planning, identification, and tracking of risks and issues.
- Provides technical consulting on complex projects.
- Bachelor's degree (four years).
- At least 5-7 years of experience in a role demonstrating business systems analysis expertise is required.
- Strong analytical/problem solving experience to deal with complex business problems and suggest solutions.
- Demonstrated ability to work in a team environment and multi-task to meet critical deliverable dates.
- Outstanding communication skills and ability to communicate effectively with technical, business and executive staff (proposals, business communication, marketing writing).
- Excellent organizational, analytical, project management and client relation skills are essential.
- Must be a detail oriented, analytical and an independent thinker. Must strive for results.
- Strong experience in web-based technology environments.
- Extensive experience creating business process diagrams and data flow diagrams using a structured systems analysis methodology.
- Experience on a variety of technology platforms (client-server, mainframe, web), development methodologies (waterfall, iterative, agile programming).
- Experience writing detailed business requirements, business proposals for web-based technology projects.
- Previous claims process handling a plus
- Experience in Java coding is required
Skills Required
- Bachelor's degree
- 5-7 years of experience in business systems analysis
- Strong analytical and problem solving skills
- Experience in web-based technology environments
- Experience writing business requirements and proposals for technology projects
- Experience in Java coding
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The Company
What We Do
Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. The company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.
