Job Description:
This is a hybrid role, requiring presence in our Dublin office three times per week.
The Opportunity:
At Workhuman, we’re on a mission to make work more human by helping organisations celebrate, connect, and empower their people. We're seeking an experienced Systems Architect to join our Product Architecture team and play a pivotal role in shaping the technical foundation of our highly successful SaaS platform.
In this role, you'll bridge Product, Engineering, and Infrastructure teams to design and implement scalable systems that power our platform. You'll collaborate across Product Engineering, Platform Engineering, and Cloud teams to deliver robust technical solutions.
As we continue to invest heavily in AI technology and expand our product capabilities, you'll have the opportunity to architect solutions that balance innovation with reliability, ensuring our infrastructure can support both current demands and future growth. This role is ideal for a strategic technologist who thrives in a collaborative, cross-functional environment and is passionate about building systems that enable cutting-edge AI capabilities at scale.
Architecture Stack :
Cloud, APIs, Microservices, Event-Driven, Messaging, Domain-Driven Design, Data, Security, AI, Productivity App/B2B integrations.
What we can offer you:
Own Technical Vision for a Product Domain: Take end-to-end technical ownership of a strategic product area, defining its architectural direction and serving as the go-to technical leader for that domain's evolution and success
Shape Product Strategy: Directly influence product roadmap and feature development by providing architectural insights and technical feasibility assessments that guide strategic product decisions
Drive Cross-Cutting Technical Excellence: Build deep expertise and set standards for critical architectural concerns spanning Product and Platform teams—including security, scalability, observability, and integrations.
The skills you will bring:
At least 8 years of experience working in technology or relevant business
Proven experience effectively communicating technical designs and trade-offs to senior leadership and business stakeholders, building trust and securing buy-in for architectural decisions
Proven ability to design scalable, resilient distributed systems and make architectural trade-offs that balance performance, maintainability, and time-to-market
Deep experience with cloud infrastructure (preferably AWS) and modern cloud-native architectures, including microservices, containerization, and orchestration
API & Integration Design: Strong understanding of API design patterns, integration architectures (REST, webhooks, event-driven), and third-party integration best practices
Awareness of AI/ML infrastructure requirements, including model serving, data pipelines, and the unique scalability and performance considerations of AI workloads
Commitment to continuous learning, experimenting with new technologies, and applying innovative approaches to problem-solving.
Achievements:
You have a BS in Computer Science / Software Engineering or equivalent experience.
Architected and worked hands-on with teams to deliver a substantial platform capability or system improvement, demonstrating measurable impact on system performance, reliability, or developer productivity
Led effective collaboration across Product, Engineering, and Platform teams, enabling the delivery of complex technical initiatives by removing blockers early, aligning architectural decisions, and ensuring smooth execution.
Proven ability to balance short-term delivery needs with long-term architectural vision, anticipating future requirements and technical debt implications.
The Company:
At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindset
We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Did you know we have an award-winning culture across EMEA and North America:We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.
In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.
We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.
There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.
Our core values are Respect, Determination, Innovation, and Imagination.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Top Skills
What the Team is Saying
What We Do
Workhuman® is helping companies meet today’s biggest human capital challenges - including unprecedented turnover, employee engagement, hybrid work environments, and DE&I - through the Workhuman Cloud®, a secure SaaS platform that provides the industry’s best-in-class Social Recognition® solution.
Co-Headquartered in Dublin, Ireland, and Framingham, Massachusetts, USA, Workhuman has been pioneering the human workplace to improve the employee experience at work, with solutions that engage with approx. seven million customer employees in 30+ languages, in 180 countries, generating 100 million moments of human connection.
Workhuman, employs over 1,000 people – including over 500 humans in North America who sell and market our solutions and services at scale, committed to helping companies improve returns on their most important investment– their people.
Why Work With Us
We love what we do because we’re creating a better future for the workplace – and beyond – through our technology and our people. We’re building cultures of gratitude, celebration, and human connection for leading global brands – and that starts with our own. Here, you can bring your true, authentic self to work. Every day.
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Workhuman Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our humans do their best work in different ways, whether it’s in the office full time, on a hybrid model, or fully remote; aligned to the preferred ways of working of their specific departments or teams.
